Lowe’s is the go-to place for home improvement needs in Texas City, TX. Customers can find gardening supplies, appliances, paint colors, and patio furniture. Many appreciate the store's support, especially during emergencies, as it is one of the first open after storms, helping people repair damages. Some customers enjoy the convenience of checking stock online and using the pickup option for quick shopping. However, there are areas needing improvement. The lumber department's inventory controls are lacking, with inaccurate item locations on the app and poor signage for in-stock items. Staff assistance can be hard to find, which can lead to frustration. Positive experiences with customer service do happen, especially when staff members like one cashier provide exceptional help. While some employees may not offer much assistance, others show a great willingness to ensure customers are satisfied. Overall, Lowe’s has a mix of strengths and weaknesses, but it remains a recommended choice for home improvement.
