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December 2025 by jesse trousdale
Great service good people
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December 2025 by Jim Cardona
It seems like they have a lot of inventory for the holiday shopping. There are a lot of jackets in stock right now. The staff is friendly.
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December 2025 by Mary F
⭐ 1 star only because I can’t give zero. They don’t pay attention to who they hire; they clearly don’t know anything about customer service. The cashier Yolanda didn’t greet me, sighed with annoyance when I placed my items on the counter, and then told me that next time I should remove the hangers from the clothes myself, even though that’s not my job. On top of that, she stuffed all my items into one overfilled bag, poorly arranged, as if she just wanted me to leave. Very bad experience.
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November 2025 by Chassity Mobbley-Vasquez
Good customer service always find what I'm looking for and more plus good prices
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September 2025 by Keila Henrriquez
Giving a bad review because one of the employees, her name is Yolanda, she treated me and my mom really really bad, she was extremely rude to us. Ross should be very careful when hiring people and they need to train them so they can work in customer service. This lady was actually being rude to everyone in the line, she wasn’t even greeting people at all like other employees do.
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September 2025 by Theresa Brown
Naomi or Christi I had to ask multiple for a name when requesting policy about returns. Simple questions and was communicated through radio. Customer service needs an update.
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August 2025 by Margie Davis
Ross is my happy place! Always a treasure hunt, great deals to be had! Lots of things on clearance, big savings! Some times finding something you've heard of and wanted to try, or just finding things by wandering around.
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June 2025 by zani b
Very upsetting conversations I heard from the head manager talking about the customers in the store a couple days ago. Bathroom was unsanitary and had dried blood smeared on the handle of the stall door. Completely disappointed right now
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June 2025 by Angilecque Escuadra
They pick on women with more than one child, the staff members are rude and have attitude. Corporate needs to be involved ASAP!! Customer service is bad and they need CORPORATE TO STEP IN FOR BETTER CUSTOMER SERVICE!!!
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May 2025 by Amber Anderson
Cashier wouldn't acknowledge me at jewlery. Hit button 4 times.. so I left
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May 2025 by Charles Hallford
The prices are good but you don't know what you will find or not.
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May 2025 by Debbie
Easy place to shop. Friendly employees.
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May 2025 by Michael Egerman
Only went to pick up Amazon delivery locker
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April 2025 by Haley Hicks
Alot to choose from here. Was still Easter clothes to choose from. Variety! Thank you ROSS!.
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April 2025 by Sarah Raffray
I found a shirt I needed, but I had to stand in a long line to try it on and I had to stand in an even longer line to buy it I almost gave up buying it
