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March 2024 by Couch Buddy
Very clean. Great staff. Reasonable price. Not pushy.
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March 2024 by Yazmin Marshall
Very clean and gentle with Baylee. The faculty understood Baylee wasn't feeling well & addressed her accordingly.
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March 2024 by Angela
This facility preys on people’s emotions and love for their pets to charge exorbitant prices. Their original plan of care would have been over $1000 for a feline UTI. The vet did not even have the professionalism to call me with the lab results the next day. I was given the results via text by a vet tech. They look for every opportunity to upsell and up charge prices. I understand that this is a place of business, but they could conduct themselves in a more compassionate and ethical monetary manner. AVOID this place and all VCA facilities and literally go anywhere else.
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March 2024 by Tabitha Martinez
Great staff, wonderful with my furbabies. Only issue is they are a little pricier than I would like.
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March 2024 by Emma Compagnoni
Cannot recommend enough! I am from out of town and had to bring my pup in for a foreign object stuck in her small intestine. Dr. Johnson and his entire team were accommodating beyond expectations, they allowed me to walk in and saw us right away. They presented my options with clear communication, ensured a fair payment plan, and took care of my beloved dog. The whole staff was so friendly. I am so grateful for this group!
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March 2024 by nora maddin
I must give a huge thank you to Dr Cox, Ms Sunshine, and Ms Brennan. I could not hand pick a more professional, informative, compassionate,and attentive group to help me get back on track with my sweet Mr Rexx. Starting with COVID My story isn't so different from many families who experienced a short fall in income. I personally had to make choices that left my dog with sporadic doses of his flea and heart guard. I left this place feeling part of a family. I certainly felt I don't need to feel alone in doing what everyone wants to do and that's care for our kids (pets). Thank You VCA Mainland Animal Hospital I couldn't show or say in words just the appreciation of your group and my family's good fortune. To have you helping me care for Mr.Rexx
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March 2024 by Kelsey Gagnon
Dr. Scott is the best!
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February 2024 by Heather Hunnicutt
They helped get my dog in quickly when he was in a lot of pain and very easily explained all my options to get him better so well and helped me through the whole process I am so grateful!
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February 2024 by Felicita Romero
Good doctors
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February 2024 by Jeff Stablein
They wanted to charge 1000s of dollars for some bloodwork on our sick dog who ended up dying to
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February 2024 by Melba Norman
Great work for my big loss. Thank you for the sympathy card
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February 2024 by RxTech
Friendly staff
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February 2024 by Ginger Mceachern
Staff are extremely kind and caring.
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February 2024 by Daniel Deacon
Edited : Went for the first time this week. My dog tore his nail out so we went up here. They were able to get us in that morning. Went up there. Said his nail was fine and he just had to trim his nail and gave him some ibuprofen. Took all of five minutes. Then the assistant came in and said “it’s a million dollars!” As a joke. I laughed it off. “It’s actually only $147”. I was shocked. 150$ for a nail trimming that took 5 minutes? I use that joke at my job when a part is like 3$. But it’s just not funny when you charge someone $150 to trim a dogs nails. I’m sure it’s a nice vet. Staff was fine. But who can afford that?They called m back today and apologized mmediately. Said the joe was bad timing but unintentional. I totally get that. The tech that said it was very nice but just not the right thing to say. Ive been guilty of it. They apologized for not getting me a bill estimate before the work was done and they charged 90$ on top of the meds and toe clipping because it was torn and counted as a vet check in. Told me they would do two nail trims. They are't perect but they handled the issue perfectly. Thanks
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February 2024 by Candace Brazzil (Candie)
These people feed off of emergencies and people not being able to think straight and realize what they are really doing. They take your pet into a separate room so you can't see what they do. We paid nearly $900 to get our very sick cat's butt shaved!!! Our cat was extremely sick to the point that we thought he wasn't going to make it. They checked him for FIV and Feline Lukemia. He was negative, so they just sent us home. Nothing about him possibly being poisoned or anything!! And they barely shaved anything off him! Our cat was very lethargic and having diarrhea really bad. They said they couldn't tell if it was poop or an abscess because he has long hair. ...He's an old white cat! You could clearly tell it was diarrhea!
