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September 2025 by Dimpless 19
Management is horrible no matter what your problem is they aren’t concerned about it and they have bad attitudes. They can’t seem to control the roaches they expect you to do it. They will tell you all kind of lies just to hurry up and get you out of the office. It takes them a very long time to come and fix on the things that needs to be fixed on.
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September 2025 by Adrienne Harper
Property managers aren’t any good. Maintenance are very lazy and don’t like fixing things. Pest are really bad and they won’t do anything about it. I been without hot water for days and they told me they were going to fix it the same day.! My carpet was very very soaked from the hot water heater bursting and they didn’t even replace my carpet they only shampooed it and put more padding down. Since I’ve been here it’s been nothing put problems. Kids break into cars.! Also maintenance is very rude they take their time coming fixing things and when they do fix things they rush to do it instead of doing it the correct way. The property manger don’t work with you they lie to you saying they will do this and that and NEVER do. I definitely wouldn’t recommend this place to anyone.
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November 2024 by Gayla R
We have been living at The Veranda for 14 years. We have had a few management changes over the years. Veronica is awesome. Her and Rose are very understanding. I have a 2 bedroom 2 bath with garden tubs in both bathrooms. I totally recommend living here.
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April 2024 by Kelly Leslie Owens
What a wonderful peaceful place to live. The Property manger Veronica is so nice and helpful. I give this place 5 stars
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December 2023 by Alyssa Hawn
Was iffy about moving in at first but honestly the apartment exceeded my expectations! If you’re looking for a place to live definitely check out the verandas!! Ask for Taylor! She went above and beyond helping us and made the whole process super easy!!
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August 2023 by Javier Rodriguez
Is it normal for non-residents to have loud pool parties every day at 3 a.m? That is exactly what is happening at The Verandas.
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June 2023 by Jordan Kuykendall
Update: recently I had discovered TOXIC BLACK MOLD in my unit.. front office only offered to shampoo my carpets. Contractors cut the spot out leaving traces behind, told me it was front a leaking pipe but did nothing about it then patched it up and left my wall 3 shades of tan.I have been here since 2018, and have had nothing but smooth living up until this past March. I had gotten one notice of my renewal (usually I’d get twice in months prior to end date up), but once I tried to contact the front I never got a response. I emailed and called to have my lease sent only to be ignored. The day AFTER I paid my rent, surprise! i was sent my renewal which was priced at the same rate I paid for April, pretty ironic. Had to contact corporate to get even the slightest help but yet here I am again with no response from either. This is absolutely ridiculous. The lack of communication is disgusting. I have paid my rent on time, never caused any issues and have lived quietly for FIVE YEARS but this is just horrible.. Upgrades might make the property look better, but your unprofessional staff are ruining that.Before I forget, people are also allowed to leave their trash sitting outside their doors for opossums to go through and cause horrible smells, along with dog owners leaving piles of poop everywhere which then gets thrown when the lawn gets mowed. I’m sure you can imagine the smell.
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March 2023 by Johnny Harris
I was told they had a garage available to rent. After I signed the lease, I was told there are no garages available. Bait and switch.
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March 2023 by Love Laine
I lived here for 4 years and couldn’t have asked for a better place to live. It is beautiful, affordable, well-maintained, and the office staff are very communicative. The amenities were amazing too.
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March 2022 by Painting-drawing Film
We've been at the Veranda for almost 2 years now. Upon moving in, we were in a bit of a bind needing to leave our old place but having nowhere to go.. BUT, The Lord Jesus worked out the impossible - like only He can do!!! It was like a ray of sunshine on a gloomy day! We've thoroughly enjoyed our time here - not to mention, as if the living quarters weren't enough, the office and maintenance staff are really nice people! (even the new folks)! They all truly seem to care about the residents and our needs, very hospitable in their service! There were a few situations where I had suspicions and doubts, but turns out, they were merely just that, suspicions and doubts! I give ALL the Glory to God, for HE IS GREAT and Worthy to be Praised!!!???P.S. To anyone reading this that doesn't know, The Lord Jesus our LOVING Savior, because of His GREAT LOVE gave His Life (died) for our sins, then in 3 days arose with ALL POWER freeing us from eternal destruction, to Reconcile unto Himself those that Believe it. Like a loving father that yearns for the return of a child that's gone astray, MUCH MORE His Love for us!? ☝?☝?? it's your choice to Believe.
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March 2022 by Kayla Shaffer
Front office is pretty useless. I’ve contacted them many times about a dog being left out on a patio all day while owners are gone. This time it was at 3am for a little over 30 mins. They also let anybody just sort through packages because the complex doesn’t have enough parcel lockers.
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March 2021 by Carrol P. Haynes
I have been living at the Veranda for the past five six years and have nothing but good to say about the management and staff. The property is always clean the rooms are beautiful. I have to downsize to another place and sadly will be moving but happy that I had the experience with The Veranda. Danielle and also Scarlett the new lady in the office was very helpful and friendly.
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March 2021 by Robert
I currently live at the Veranda apartments and enjoy my neighborhood. However, management does need to improve. This year alone they have blocked off all access to the Package Concierge system (it holds packages for residents who then scan a barcode to retrieve our items). Management put up fences and locks around the machine restricting our (resident) access. Now they state it’s because of COVID-19 and they want to enforce social distancing, but tell me really how does locking up mail I legally paid for help in social distancing. It’s not like the entire neighborhood stands at the package concierge all day long. Highly disappointed in the management team.
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March 2021 by Jahid Oneal
This review is a bit out of the ordinary, but still well deserved. I do not live at the Veranda, never have. However, I have gone there seeking residence. Upon arriving, I was given a tour that I wasn't expecting. The premises were VERY clean and well kept, especially the communal areas (which usually tend to be so-so). After the tour, I was given a lot of helpful information, as well as the application forms. They lady I met with (Danielle) informed me that as a follow-up, they have a text messaging service that will notify me and is optional of my participation. The text messaging service is the most of why I'm leaving this review.. If you're anything like me, you ask a TON of questions when it comes to engaging in new things. I like to know all the ends and outs, and know EXACTLY what I'm getting myself into. Starting that day (Thursday), the next day and the following Tuesday (because they were closed for Labor Day), I went on a texting spree! Asking question after question after question.. Let me tell you, this staff never ceased to give me the uppermost respect, patience, diligence, and kindness the ENTIRE TIME. This is a staff that goes above and beyond to meet the needs of even their potential residents. If you're looking for a place to live, this is the type of management and staff you want to live with!! Their prompt attention to my needs made me want to live there all the more!!! (I wish I could give more stars!)
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March 2021 by Candice Chan
We have been a tenant for a month, and so far, it is a good and safe place to live.Application and communication - We are from abroad, and we are able to arrange everything with the help of Jamie via online only. She respond actively to all our queries and helped us for all the documents to comply. At first, before our arrival, we are quite doubtful if really the place is the same as the pictures, that they have sent as a model unit. We dont have a choice but to trust them, as we dont know anyone in the place that can confirm.But thank God, Expectation vs Reality has been matched. You can trust what they claim.Danielle is also friendly and accommodating to us.They update all the residents via sms or email to any events or changes happening.Cost- We took an Upgrade unit in ground/1st floor. It is worth the space and everything is in good condition upon our arrival.Downside - nothing much, but the apartment has 3 floors, and we are in first floor. I believe our neighbors upstairs has a toddler and family is in good body built. You can hear their footsteps especially when the kid jumps around their place. It is not loud and not disturbing for us, but you can hear it.Also, they dont have elevator for 2nd and 3rd floor.But overall, we like the place to live. We can rest peacefully and it is quite.Thank you Veranda Management for keeping our place livable. ?
