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October 2023 by Jennifer Johnson
The most incompetent pharmacy in Texas City. They’ll cancel your prescription for kid’s medical equipment (cgm sensors) that has been filled for no problems for years for no reason. Will hang up on several times in a row because they can’t figure out the phone system whenever you call to try to get a prescription filled for THREE WEEKS.
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October 2023 by Alexis Torres
Rudest department in the store.
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September 2023 by The Antiq Boutiq (The Antiq Boutiq)
Always busy, always polite
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April 2023 by Jerri B.
every time a mistake. this time they didnt fill a pers ription (1 of 4) claiming my insurance i never give them didnt cover it. with no apology and dismissive attitude, they are in no hurry to fill it now knowing i have surgery tomorrow. drive farther and save time and grief.no manager on duty, pharmasist cant be persuaded by the team lead to care. they never called. it was a presealed/potioned perscription that needed a lable. they are incompetent, uncaring and slow.
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March 2023 by Gerald Marsh
Excellent service ?
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January 2023 by Schoellkopf John
They leave you on hold for very long times I have been on hold for 30mins
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July 2022 by Google user
They must've hired new people recently. I always get greeted and the other ladies usually working there are so kind and helpful. The young lady with the pink hair and buzz undercut had such a nasty attitude and her and some guy talking were very unprofessional. She needs an attitude adjustment!
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May 2022 by E Fry
Absolutely the worst customer service I have encountered in a very long time, and that’s saying a lot. Complete disregard for patient’s time, feelings or needs. Blatantly lied about the doctor’s office staff to shift blame from themselves after screwing up. Horrible experience and all I wanted to do was get a pharmacy a few blocks from my house.SO not worth it.Absolutely never, ever again.
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May 2022 by Leta C
I have been using this pharmacy for over 6 years, a little longer and live the pharmacy, the pharmacists who get to know you on a personal level just as the staff does as well ! They call me with any questions or concerns , and are always very quick to help!
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March 2022 by Tabitha Romero
They must've hired new people recently. I always get greeted and the other ladies usually working there are so kind and helpful. The young lady with the pink hair and buzz undercut had such a nasty attitude and her and some guy talking were very unprofessional. She needs an attitude adjustment!
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July 2021 by K B
Had a appointment to get the vaccine. When I arrived they told me they have no more of the vaccine and they ran out yesterday. You would think they would call or email you that they have no more available instead of wasting your time.
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June 2021 by Curtis Jones
Great help, good service, and clean.
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February 2020 by Country B.
This place suck! They never answer their phones and they are so rude! Take your business else where! I will be calling corporate for waiting on the phone for 45 mins
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January 2019 by Jamal L.
The place only had one cashier but she was nice and served me very well! Overall I enjoyed my experience there and I would be delighted to go there again.
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January 2019 by Andrea M.
Horrendous service at the pharmacy. And I mean terrible. They'll let you sit at the drive thru waiting for 5+ minutes without even acknowledging your wait, or saying they're helping someone in the store and they'll be with you once they're done. That only happens if you press the help button after waiting for quite some time. Otherwise you'll sit and wait unsure if they even know you're there. They can not locate files every other Walgreens in America can, despite getting every piece of information you could offer, and their overall willingness to help, be courteous, and be good at customer service is nonexistent. They do not enjoy their jobs, and it's blatantly obvious in their demeanor. The pharmacy manager seems to care, but can't do much when staff is overworked/understaffed/miserable. Switching my prescriptions to CVS.
