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December 2023 by Mikala Langford
My boyfriend and I had an issue arise at the apartment and the property Manager, Stephanie, went ABOVE AND BEYOND to help out in anyway she could immediately. She was very prompt and extremely helpful! We are so grateful!
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December 2023 by Gabby
Make sure you take photos and videos as evidence if you clean your apartment before you move out. They will charge you regardless of if you do or don’t clean it. Make sure to look at your rent and bills for all the hidden fees they charge.
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November 2023 by Cherryann J
I walked in and it was so welcoming when I came by. All the girls greeted me with their beautiful smiles! The leasing agent Shanice made me feel at home showing me the apartments wnd answered all my questions . I can't wait to call Windsor Estates home!!!
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November 2023 by Michelle Johnson
I just came with my family to apply for an aparment. Shanice and Devynne were great! They offered wonderful refreshments and Shanice showed me around the property. We love it here and cant wait to move in January.
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October 2023 by Desu Lyn
I’ve currently living here a few months now , whenever i was looking into the apartment the staff was so nice and helpful, answered all my questions and concerns. i felt super reassured and continued to be so i feel comfortable communicating with them whenever i need to . i really love my apartment as well it’s spacious and comfortable for my daughter and i we love it here !
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October 2023 by Shastine Carreno
Left these apartments for a better rate and I regret it every day since. The staff and people at the front office were way better than where I’m at now. Always nice and helpful. Looking to make my way back hopefully they have apts left I know they have some apts left!
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September 2023 by Tkeyah
By far the WORST apartments I have ever lived in!! Management is absolutely ridiculously. Our upstairs neighbors were outrageous, we made multiple complaints about the noise and weed smell and nothing was ever done. They flooded their restrooms multiple times which caused mold & damage to our bathroom ceilings & the only thing they did was have maintenance come in and paint over it. The A/C NEVER worked. We had mold growing under our cabinets that they never came and looked at. I mean the list goes on.Moving out we cleaned our apartment from top to bottom and then we received this huge bill of all the charges they have lied about. We cleaned our carpets, painted where the furniture have scraped the wall after 3 years of living, there was no damage to the floor or counter tops they charged us for but yet they threw that on there. I would definitely consider looking elsewhere unless you want a hit at your credit where the living is not even worth it! I wouldn’t have given the 1 star that I did!
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September 2023 by Summer Jaee
If I could give 0 stars I would. First off the place looks decent but has very old appliances my rent started off at $895 then consistently shot up to around $1200 not including utilities. The women in the office are very unprofessional and has a slight attitude every time I’d go there they never speak unless I speak to them first which is a red flag.The management changed without me being notified because the women at the office never set up my online account. Every time I would ask for them to set it up it was always an issue. After the management changed my car got towed from under a shed I paid an extra $100 for outside of rent due to the fact that management changed. Which I didn’t understand because they made us put a sticker on the front end of our car with the exact same shed number we were paying for.I had to pay about $350 dollars and also get a ride half way to Houston from Texas city to pick up my car. First off I shouldn’t have had to spend on something unnecessary because their lack of communication. I also believe that the old management were stealing money because I got evicted which was insane because I paid my bills. I paid on everything even after the rent shot up. Some days I would put my money order in the slot at the office and some days I would pay when the office was open before due date of course. I didn’t understand how I got evicted the last month of my stay, I didn’t understand why I had been taken to court the same week they towed my car. Making me pay $1600 for me to stay I could only afford $1000 the new manager did not want to work with me and also they didn’t want to compensate my car getting towed under I shed I was paying for. New management or not they were very rude and unprofessional and unorganized I can def say I was very disrespected in the time I stayed there and I even caught Covid I had an excuse from the doctor they didn’t want to work with me. Now I have an outstanding balance on my credit which is insane because I paid every bit of my rent. I also don’t agree with this being on my credit and would like it taken off asap. Definitely would not recommend this place to my worst enemy.
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August 2023 by Javon Merriweather
One of the worst apartment complexes I have ever lived at. First, let's talk about the upstairs neighbors, they have no remorse for the neighbor's downstairs, I have spoken with the office staff on several different occasions, and not once did they serve them a lease violation. Second, I called the courtesy officer and allowed her to witness the noise she told the office staff several times, and nothing was still done. I have only been here for 2 months, and I am ready to break my lease and move. I work and pay rent just like everyone else and I should be able to enjoy my apartment but unfortunately, I can't. They offered me a different apartment after I had already moved all my stuff in. They had the 2nd floor and 3rd floor open but I would have to pay more money since it is an upgraded apartment. On another note, let's talk about the hidden fees... How many trash fees are there? They charge you for valet trash pick-up, trash admin fee, and trash flat rate. I went to the office and spoke with Alisha, and she couldn't explain what they were..smh.. They never told me about a sewer fee either. These apartments are a rip-off from hell.
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June 2023 by Patricia Palmer
This is a great place to live. All the staff are friendly and helpful. The apartments are very nice and spacious.
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May 2023 by Alyssa
I was not going to leave a review until I noticed my credit was impacted by charges that were apparently billed to me that I was not notified of or deserving of. Starting with the first 6 month of living there my apartment had someone else’s name on the lease the whole time. Never would have known had I not needed to pull the lease for another issue. My garage was never properly assigned to me, I was told that it’s probably not the last time that issue will happen there, they had been making corrections as they caught the errors. I was billed for my carpet that I had professionally clean before I left, because I was told that if I did not have it cleaned that the apartments would pull it, and lay down new carpet and I would be billed for it (which is not a requirement in the lease but they stated it’s a “new” requirement). Seems that they did that anyway. And I left the carpet in perfect condition. The same carpet that I asked to be replaced when I moved in because it was covered in pet hair, but the apartment manager stated that there was never any animals living there prior and that it was new carpet..I also did paint touchups and deep cleaned the apartment before leaving, but was billed for that. Glad I still have photos of how I left it. From the start I had issues there. There was always pet feces all over the complex and in the first week that I lived there I was walking my dog on a leash and my dog was attacked by another dog who was constantly running around off leash. The issue was never addressed until my dog was attacked. The list goes on. To think of how excited I was to live at these apartments when I was approved. I have seen so many negative reviews with the same statements.. lesson learned.
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May 2023 by Johnny Recore
You couldn't ask for a more reasonable and accommodating apartment manager than Stephanie. I'm looking forward to my upcoming move to Windsor Estates.
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April 2023 by Lala J
The team was so nice !! They greeted me as soon as I came through the door. Shanice was such a big help in showing and getting me information on the apartment !!!
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March 2023 by Ollie Gajewski
Dealing with the staff was a pleasure as they were all extremely polite and helpful. I am very happy as they have large layouts for a fair price. I was recently accepted here and I have not regretted the move. I 100% recommend Windsor Estates!
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March 2023 by Katherina Morin
I came to tour this beautiful apartment community a few days ago and I can’t get over how nice everybody in the office was. When I first walked in, I was greeted by all 3 girls in the front office. Devynne and Alyssa were so nice and helpful in answering any questions that I had. I ended up touring with Shanice, who was so pleasant and showed me all that the apartments had to offer. After the tour, we went back to the office where the manager, Stephanie, offered kind words and reassured me that this is the place I wanted to call home. With service like that, I cannot wait to live at Windsor Estates!
