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December 2023 by MICHELLE N
There was a delivery incident and the assistant manager solved the issue.She's the best. I'm glad she worked there.
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December 2023 by Deborah Soos
Great place
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December 2023 by Heather Gill
I really appreciate the variety of items that they carry and their sales are great!
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October 2023 by Laura Nelson
Friendly staff and they always have a smile.
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October 2023 by Lidi
We love this store! Very clean, great variety, good deals. Also, all employees are courteous! I hope it continues this way.
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August 2023 by Diana Acevedo
I am from out of state and came here to look around for some swimming stuff. The store was nice and clean. Compared to my local big lots this store had lots of stuff. The staff was super nice to us. We kinda held them up because it was closing time but they were super nice. I would definitely come here again when we are visiting.
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July 2023 by Nikki G
Store is always clean and they always have a good selection
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June 2023 by Daryl Laird
I stopped in today to look at some patio furniture and when I checked out Cheryl at the register was absolutely amazing. Great customer service even though there is a Big Lots closer to my house this will be the one I come to.
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May 2023 by hanna stilton
Prepare yourself for a tale of woe and frustration as I recount the disastrous encounter I had with Steven, an employee who not only damaged my furniture but also displayed an infuriating unwillingness to address the issue or facilitate a return. Buckle up for this distressing journey.Upon entering the establishment, I was greeted by Steven, whose lackadaisical attitude should have been my first warning sign. Little did I know that my innocent intention to browse for furniture would result in a heart-wrenching experience that would haunt me for weeks.As I perused the store, seeking the perfect addition to my home, Steven's negligence proved to be my undoing. In a moment of sheer carelessness, he bumped into a delicate piece of furniture, causing irreparable damage. The anguish I felt upon witnessing the devastation cannot be adequately expressed. It was a piece that held sentimental value, now forever marred by Steven's clumsy actions.Expecting prompt resolution and professional behavior, I approached Steven to address the issue and request a return. However, my pleas for recompense fell on deaf ears. Steven's dismissive attitude was nothing short of appalling. He vehemently denied any responsibility, even in the face of undeniable evidence. It seemed he was determined to shirk any accountability for his actions.To make matters worse, when I pressed for a return or exchange, Steven put up a formidable wall of resistance. He became obstinate, insisting that the store's return policy somehow exempted them from taking responsibility for the damage caused by their own employee. It was an infuriating display of indifference and a refusal to acknowledge their obligation to provide customer satisfaction.Throughout this harrowing encounter, Steven displayed a stunning lack of empathy and customer service. It was abundantly clear that his priorities lay in preserving his own convenience rather than rectifying the situation and ensuring customer satisfaction.In conclusion, my experience with Steven was nothing short of a nightmare. The damage he caused to my furniture, coupled with his unyielding refusal to acknowledge fault or facilitate a return, left me deeply disappointed and frustrated. I caution anyone considering doing business with this establishment to be vigilant, as the lack of accountability and disregard for customer concerns displayed by Steven is indicative of a severe lack of professionalism and integrity.
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May 2023 by miguel santos
I am compelled to share a distressing experience involving an employee named Steven, whose actions and attitude during a mishap with my furniture were both unprofessional and unacceptable. In this review, I recount the unfortunate incident and shed light on Steven's failure to take responsibility and provide appropriate assistance.Upon entering the store with hopes of finding the perfect furniture piece, I was initially met with courteousness. However, my excitement quickly turned to dismay when, due to Steven's negligence, my furniture was irreparably damaged. It was a heartbreaking sight, and I immediately sought redress from Steven, who was directly involved in the incident.To my dismay, Steven's response was deeply disappointing. Rather than accepting responsibility for his actions, he denied any fault or accountability. His defensive attitude and refusal to acknowledge the damage caused added insult to injury. It was clear that Steven lacked the integrity and professionalism one would expect from a responsible employee.When I requested a return or exchange for the damaged furniture, Steven's unhelpfulness reached new heights. He outright dismissed my concerns, citing store policies that conveniently absolved him and the establishment from any responsibility. It was a frustrating and disheartening experience, as I expected a reasonable resolution to be offered, especially given the circumstances and the impact on my purchase.Throughout the encounter, Steven's lack of empathy and disregard for customer satisfaction were glaringly apparent. His unwillingness to take ownership of the situation and his refusal to offer a suitable solution left me feeling unheard and disrespected.As a result of this ordeal, I caution prospective customers to exercise caution when dealing with Steven and the store he represents. The lack of accountability and poor customer service exhibited in this situation raise concerns about the overall quality and integrity of their operations.In conclusion, Steven's unprofessionalism and irresponsible handling of the furniture damage marred what should have been a positive shopping experience. The refusal to accept responsibility and the lack of assistance in rectifying the situation speak volumes about Steven's disregard for customer satisfaction. I hope that the management takes necessary steps to address these issues and prevent such distressing encounters in the future.
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May 2023 by Izmir Moe
Prepare yourself for a shocking tale of an encounter with the epitome of unprofessionalism and incompetence—Steven. Brace yourself as I recount the absolute horror I experienced while seeking assistance from this nightmare of an employee.From the moment I approached Steven, it was as if I had stumbled into a twilight zone of apathy and disinterest. His gaze was vacant, as if he had forgotten what it meant to engage with human beings. I doubted if he even remembered that he was at work. It felt as though I was interrupting an important nap or an intense daydream.Attempting to extract even a modicum of useful information from Steven was an exercise in futility. His responses, when he did manage to mumble a coherent sentence, were laced with blatant indifference and contempt. It was as if he believed that helping customers was beneath him, an inconvenience that he was forced to endure.But wait, it gets worse. Steven's lack of knowledge was staggering. It was abundantly clear that he had never bothered to familiarize himself with the products or services he was supposed to support. Inquiries were met with blank stares and bewildered shrugs, as if he had just been transported from an alternate universe where the concept of competence was non-existent.Adding insult to injury, Steven seemed to actively sabotage any hope of resolving my issues. It was as if he reveled in causing frustration and despair. Instead of offering assistance, he would go out of his way to provide incorrect information or misleading suggestions, leaving me in a state of utter confusion.Oh, and did I mention his complete lack of personal hygiene? The stench emanating from him was enough to make even the most seasoned odor connoisseur gag in disgust. It was as if he had bathed in a putrid concoction of spoiled milk and rotting fish before arriving at work.In conclusion, encountering Steven was an absolute nightmare. From his vacant gaze to his intentional incompetence and nauseating aroma, every aspect of the interaction was a relentless assault on my senses and patience. If you ever find yourself in need of assistance, run far, far away from Steven and pray that you never cross paths with such an embodiment of unhelpfulness again.
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May 2023 by Jasmine Crawford
I always enjoy visiting Big Lots. Lots of deals, some unique items, friendly staff.
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May 2023 by Victor Miller
Great clean store with wonderful customer service
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April 2023 by Regina Warweg
I was looking for spring items for the house. It's time to brighten up the place! They had Easter toys and candy. Big Lots also had plenty of backyard items for my garden. Of course, at checkout, there were plenty of toys no one needs but just have to get them because they're so cute!
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April 2023 by Megan Stewart
Great prices, quality products, and helpful staff - this well-organized location has everything from pantry items to home furnishings. I always find what I need for a price lower than I expected, plus fun new favorites to make my living-quarters a home
