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September 2023 by Milo Fuentes
Stopped by super late saturday to get a quick A/C recharge and Don Fernando hooked it up. Very knowledgable gentlemen and i am a happy customer.Services: A/C installation & repair
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July 2023 by Kevin Broussard
My family just moved to the colony and we were recommended to this shop based upon local reviews. I called today to try and to schedule and a engine diagnostic, which on their website it says all "minor and major engine work" and when I asked if they did engine work I was told no twice very rudely, as if I was inconviencing them for asking, then I was hung up on. If you don't do engine repair I suggest you update your website. What a very rude and bad experience as a local resident."Response from the owner kevin i answer your question and to rudness souned like you couldnt hear me so i raised my voise thanks for tring there is more shops in the are that could and may help you thanks"Reply to review response.You hung up while I was trying to ask you further questions, so whether you raised your voice thinking I couldn't hear you or not, your shop is extremely rude and I will not be giving you any future business, as well as passing the word around to the local residents about the complete unprofessionalism of your shop and individuals who answer your phone. Customer service training would go a long way for this shop.Your answer also did not align with your website so again, update your website or learn to not be rude when individuals call in about services you advertise.
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February 2023 by Jessica Means
Called with an inquiry of if they would be able to fix an older trucks issue, was then met with ”that's not the issue." answer with no explanation. Ok, then what is it? His response was plenty short and on the rude side for trying to gain business. Then telling me that it's this and not that and I offer to go get the part, you tell me that you don't know if that's the issue and I'd just be buying the part and "Did you hear what I just said??" Maybe they only want to retain the business they already have. Have the day you deserve Sir.
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February 2023 by Ceasar Cordon
Fernando the owner has always been a good honest man if your needing a local trustworthy shop this is your placeServices: General repairs & maintenance
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January 2023 by Kevin MAXWELL
My little truck was fixed faster than I thought it would be reasonable prices knowledgeable personnel
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July 2022 by Blessy S.
I was unable to make an appointment on a Friday morning but came as soon as they opened at 8 AM. I cannot say enough good things about this place. First of all it is ideally located so close to my house. Looked into some yelp reviews and thought I'd check them out. I brought my car in because it was making some awful noises and was not running as smoothly as it normally does. As soon as I came in Fernando was able to take my car for a test drive with me in it. He heard the sound just as I had described it to him and was able to explain the exact diagnosis and the cause of it. He was able to take my car in that very same day and get the part at a very affordable cost. This gentleman knows what he's doing and has been doing it for awhile. I will not trust anyone else with my car. Definitely check this place out!! It's absolutely a hidden gem in The Colony.
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June 2022 by Santiago Garcia
First time taking my vehicle their and Fernando did an awesome job of explaining and taking of our family vehicle and thanks to him my wife can drive 85 mph now.
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April 2022 by Mario Villegas
Made a simple call to ask about a tune up and was met with nothing but unproductive and rude responses. A little customer service goes a long way. Not getting my business and I recommend everyone looks elsewhere if that’s important to you.
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December 2021 by Jared Fuchs
Everytime i have a car problem they can count on me comeing there from now on! No one is rude up there there doors maybe open and sign says they are open and they all maybe standing around and wont help you because there closed! Thats a good shop! That meens there not going to rush your vehical and push you out the door to get the next car in faster and just take your money! They do the job right and who ever has something rude to say about this shop probobly shouldnt be driveing. Thank you Colony Car Care #1 to me!Service: Engine repair
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November 2021 by Beautiful Moore
Very rude. Not helpful at all. Would not recommend, go somewhere else. It’s too many business like this to waste your money on rude and unprofessional people.
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October 2021 by Brenda Ducker Woroniecki
I would highly recommend this shop. Fernando was very helpful and reasonable priced.
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June 2021 by Jeff S
Fernando really cares about his customers. He's very down to earth mechanic and helped me out a lot! Definitely recommend to check him out!
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June 2021 by Michael Ray
Kindest most knolagable gentleman. Outstanding service. YES, a trustworthy, honest mechanic.
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June 2021 by Cheri S.
I made the mistake of taking my car here in Janruary of 2021. My car has a over heating issue. Fernando said it started at $99.00 to do a diagnostic of the issue. After a while he called me said your car needs new temp sensors and a wire to the raditor was disconnected and need to be reconnected. Fernando told me it the cost would be about $286. to fix the problem. So I agreed to it since he suppose to be a mechanic and that was his dignostic finding. He lied saying he fix the problem. Fernando lied about saying he drove my car all the way down to Hwy 121 and back and said my car didn't overheat. As where I drove my car 4 miles to my home from his shop and the temp. gauge was goiung in the red. I called him that night and informed him of that as well. Then I called him the next day after driving my car less 1 mile to see if it was still over heating., which it was. He response after he took my money was not to resovle the situatioin to make it right by the customer. He said if I brought my car back he would put it back the way it was. Fernando did not offer to fix the car, Great customer service! Fernando just said the price he charged me was to do a diagnotic of the car not to fix it. Fernando needs to change how his business is listed remove it from car repair service listing. Fernando also needs to learn not to talk down to women. The Colony Car Care the business that Scotty Kilmer warns people about on his Youtube vlogg. 6/9/2021 Looking at my receipt Fernando never did a compression test on my car to see if the head gasket was blown. Fernando said he need ed to do a diagnotic on why it was over heating first before the compression test. A compression test was never preformed on the car engine.
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April 2021 by Chip Dalatri
Always taken care of quickly, and always done right the First Time at a fair price.
