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March 2023 by Ma Jo
They are doing better
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December 2022 by Margaret Carr
I’ve been dealing with this bank for over 5 years and have never experienced this type of behavior from a Branch Supervisor, Jessica Da Silva is by far the rudest most racist person I have ever met. Poor customer service and unprofessional. Definitely closing my account. If you don’t respect me you definitely don’t deserve my money. Jessica do better in life or get another job. 1st Convenience please do something about this is this type of behavior from your staff. I’m mortified.
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June 2022 by Tyler Grace (TGA)
Joke of a bank. Stood in line for 10 minutes to get just $15 in ones because I needed it for my little girl to go to camp…refused $15 in ones. Banks are never there to help anyone any more. Save the time don’t bank in a WalMart.
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February 2022 by Scott Xavier
Horrible. No reason to go here. I’ll be removing my money and keeping it under my mattress. They can’t help. English is their second language. It’s horrendous.
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January 2022 by John Savastano
The customer service is terrible! and its not just this branch, but the whole 1st convenience bank company. please do your self a favor and go to a real bank like chase, bank of America or credit union of Texas.
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December 2021 by CC Jacko66 66
It is terrible customer service I try to open my checking account and ask her do you have a safe box available. they just hang up
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August 2021 by C. Jake
It is terrible customer service I try to open my checking account and ask her do you have a safe box available. they just hang up
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February 2021 by Victoria Mora
Worst service ever ? they have made so many mistakes with the accounts. Wouldn't recommend this bank
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February 2020 by Vanita Davis
This is the worst bank I have EVER did business with. I wouldn't recommend this bank to ANYONE!
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December 2019 by Millennium Communications
Horrible Service, I will close my account and taking my business to other Bank. Manager is horrible, don't know how to take care of Business Accounts. This Bank is good for nothing.lousy Service and they only care about reasons to charge fees.
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September 2017 by Louis Brown
They are some times fast and others kinda slow but mostly fast
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July 2017 by Michael Lentz
Not a great bank. Nice people, crummy service. If you need anything more than a place to cash a check then you need to go to a real bank.
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July 2017 by Joseph Adams
By far the worst bank I've used they have crappy website and you can't make online purchases
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April 2017 by Jovon Brown
Great! Deposits over $1000 I advise against, instead just make several small deposits.
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April 2017 by Theresa Alfaro
Had credit card stolen twice & they took care of everything & put money back into my Acct by next day. Very nice but not enough tellers during busy hours.