Fred Loya Insurance is a car insurance provider known for offering affordable rates and good value. Customers praise the friendly and helpful customer service, especially mentioning representatives who explain everything clearly and provide excellent prices. The process is often quick and efficient, making it easy to get coverage. However, some mention challenges such as limited online features, waiting times for policy activation, and policies being canceled without notice despite long-term service. Overall, many customers recommend working with specific agents, like Gabriela at the Colony location, for their helpful and polite service. Fred Loya Insurance is a good choice for those seeking budget-friendly coverage and attentive customer support. Call today to get an insurance quote and see why motorists prefer Fred Loya Insurance.
Support is available in both Spanish and English, but the customer service feels impersonal. Responses often seem obligatory rather than genuinely helpful.
October 2023
Very good customer service, Ms. Gabriela helped me and explained everything carefully, clarified all my doubts, gave me an excellent price. Without a doubt I recommend looking for Ms. Gabriela to clarify any doubts.
October 2023
I was in the office and Gabriela helped me with a really impeccable service!!!! ☺️
