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October 2023 by Jess N.
Thousands of cockroaches. Like other reviews have stated, these apartments are infested with cockroaches and management will do nothing but send weekly pest control to spray the baseboards. we've contacted the housing department and the attorney general to conduct inspections that will get us out of our lease here. we pled with property management to let us out of our lease due to this issue and the fact that we have small children, but they have declined over and over. Not only do cockroaches create a clean living area for myself and my kids, but they also carry harmful diseases that have been making my children sick. not to mention the excessive amount of chemicals my family has had to inhale due to the continued treatments.
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August 2023 by Alexander Estevan
COCKROACHES! DON’T LIVE HERE!!!I lived here on a 13 month lease, we moved into a “newly renovated” apartment. When we first moved in, everything was dirty and there was a ton of stuff that was broken. We made a list of literally 20 things that needed to be fixed, most of which took over a month to get sorted, some of which never did.When we first moved in we found a bunch of cockroaches and other bugs in the apartment, when we asked for leasing to get a bug pesticide person in there they said they wouldn’t call anyone in, and that we had to wait 6 days till the general neighborhood pesticide guy came back.Even after the pesticide people sprayed we found at least 1 cockroach everyday for 13 months, even though we kept our apartment clean.In general their front office people are very difficult to work with and don’t really care about you or your comfort in their apartments (even if you’ve just handed them a large check). I would highly recommend looking elsewhere for a place to live.
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August 2023 by Alexander E.
COCKROACHES!!! DON'T LIVE HERE!I lived here on a 13 month lease, we moved into a "newly renovated" apartment. When we first moved in, everything was dirty and there was a ton of stuff that was broken. We made a list of literally 20 things that needed to be fixed, most of which took over a month to get sorted, some of which never did.When we first moved in we found a bunch of cockroaches and other bugs in the apartment, when we asked for leasing to get a bug pesticide person in there they said they wouldn't call anyone in, and that we had to wait 6 days till the general neighborhood pesticide guy came back.Even after the pesticide people sprayed we found at least 1 cockroach everyday for 13 months, even though we kept our apartment clean.In general their front office people are very difficult to work with and don't really care about you or your comfort in their apartments (even if you've just handed them a large check). I would highly recommend looking elsewhere for a place to live.
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May 2023 by Kristopher Armijo
Cant stand this place. Terrible admin and attention to maintenance requests. Ongoing issue with no cooling for months. Admin only addressed quick/cheap fixes so problem would go away for a few days but then cooling would stop again shortly after. Do not recommend.
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January 2023 by YA FAV LYRIC videos !
My overall time here has been nice and peaceful. It seems every time I’m going into the office the leasing agents are rude and snappy very Smart Alec attitude. I’ve only been inside a few times during my 2 year stay other than that manger Gina she is very nice and helpful.
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January 2023 by Christian B.
I have lived at Atlantic Stonebriar for 3 years and I just renewed my lease for my 4th year! The property is beautiful the apartments are very updated and nice! I have always felt very safe and happy living here! The office staff are incredible! Sara and Mary are extremely friendly and always helping everybody! Jeani , the property manager is the absolute best ,she is the heartbeat of Atlantic Stonebriar! She always goes above and beyond to take care of all the residents! I can't imagine living on a property anywhere else because the staff here has made my family and I feel so welcome and valued! They have so many fun activities that include everybody and they really operate like a family! This truly is the best place to live!
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December 2022 by Roy Smith
Is one of the worst place to live never fixed anything mold was everywhere charging for a little stuff I will stay away from this place see the response they gave just make sure you check around the toilet and in the shower and under the kitchen see and it was reported aswell
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November 2022 by Roy S.
This is one of the worst place to live they have mold everywhere in the bathroom and underneath the kitchen sink they never interested it takes forever for them to do a maintenance request I would stay away from this place
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September 2022 by Alex Bailey
I believe that this establishment is ran very poorly. Anything that is wrong with the apartment or billing, the staff is unprofessional and make you feel like it is your fault. Maintenance is lazy. They only do the bare minimum. And yet my rates keep getting higher for this place. Office staff leaves hours before posted closing dates and then act put out when you ask them for any type of help. If I could leave zero stars I would.
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July 2022 by samantha sondley
This apartment complex is just horrible. On move in day the apartment was just in terrible condition. The carpets should have been torn out and replaced but they were not. You could tell there was major water damage to the carpets in every room. We decided to let that go and agreed with the office there would be no charge in regards to the carpets on move out but they still ended up charging anyway. The apartments are not very well built. I understand apartment living and you can expect to hear your neighbors stomping and such but this was just out of control or we just had very inconsiderate neighbors. We of course spoke with the neighbors and the front office about the issue and there was no resolution. Any time we needed a repair we waited at least a week before anyone would come to look at what was wrong and an additional week or two before it was actually fixed. Just no sense of urgency at all. This complex has ants like I have never seen. They come in through the walls and floor boards. The AC breaks every other week. There are roaches. The pool population is 85% mosquitos. It just wasn't a pleasurable experience at all. Come move out, we cleaned the apartment very well. There was no trash left, the fridge and freezer were cleaned out and wiped down, the counters were wiped down, floors swept and carpets vacuumed. They want over $500 for "cleaning".... They are trying to say it was $125 to clean the bathtubs... My jaw hit the floor when I saw the move out invoice. It was beyond ridiculous! We even wiped down the walls for crying out loud the apartment was beautiful when we left and they seriously have the nerve. Just seriously save yourself the trouble of living here. If it wasn't for most this stuff and the only problem was the ants it would still not be worth living here. There are way better options. If all this isn’t enough, look at how they respond to people complaints in the reviews. Pushing back the blame and excuses left and right. They should be asking how they can make things better and then actually trying to make it better. SMH
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June 2022 by Danielle Ballard
I have lived at this location for the last 6 years. I have wanted to move twice but couldn't afford to until now. This place - it takes forever to fulfill maintenance requests. The apartment did a "renovation" a couple of years ago but it was shoddy to say the least. When we took pictures and took them to the office they said that was how it was done. Cabinet handles are crooked and drawers are held together with industrial tape. There is a lot more wrong with this place to put in words but I glad I can finally move. SMH
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June 2022 by Claire H.
I am a new resident here and I love it!! The office staff is amazing and super responsive to everything. My husband and I are so happy to be spending our first year married here. The grounds are kept very nice and they have lots of amenities to offer. The pool is amazing and is kept very nice. The gym is updated and is really fun. The office is open and inviting. They also have activities where residents can hang out and I'm excited to go to one! Love this place!!
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May 2022 by Itzel F.
People who have dogs don't pick up their dogs shit.I would be fine with it but it's worse when their dogs are really big and have big shit.Where they have pool they have this place for dogs it has gate a bench inside with a dog thing and in there their is so many dog p*** in there and BIG S**** I was just in there w/ my dog running in there w/ my dog to get her to be energetic.and I step in a big dog s**** Your probably gonna say that it's not there fault or I should careful next time. But it's like everywhere I go in there I will see big dog s*** like any step I will see big dog s*** literally
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May 2022 by Dontez Horton
Pretty much from day one, this has been the ABSOLOUTE WORST stay I've had at any complex. This review will not be to air out my business nor their's but, to warn others. If this place is your last resort, never block your blessing, move here. However, and I mean a strong however, stay away from here as a top five option. My family was extremely uncomfortable during our entire stay and I could not leave this place fast enough! If you decide to stay here, please be sure to cover CYB (cover your behind) during moving in and moving out is all that I'd advice you.
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April 2022 by E C
This complex has been very harsh and biased to their African American renters. They have even went as far as to say they’re going to email everyone to let them know Black people are playing in the dirt. These words came directly from the manager herself. If you are different from them, you will be treated as such regardless if you pay your rent on time and try to be a respectful tenant.