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May 2023 by Eric J.
This cleaners is ABSOLUTELY HORRIBLE! The lady running the business (youngsoon) is unprofessional and should not have a business. When I dropped off my clothing we discussed trying to remove a stain from my shirt. When she looked at it she did state that she wasn't sure if she could remove the stain but would try. She stated that if she could not remove the stain to not worry about payment. Upon returning to pick up the shirt Youngsoon wanted me to pay first before even seeing the shirt to see if it was cleaned. She stood and tried to argue with me when I simply was asking to see the shirt before payment to confirm if stain was removed or not. She finally gave in after she saw I was not going to pay before seeing the shirt. When I finally saw the shirt and saw the stain wasn't removed. I told her about the agreement we made and she acted as if she had no clue and was oblivious to what I was talking about. She refused to completely hand over my clothing. I told her that I was still going to go ahead and pay but she was not keeping her part of the bargain. After receiving my clothing finally and walking out she stated next time I'll give you a free cleaning to which instate absolutely not cause there won't be a next time. I should have fully read the reviews before spending my hard earned money in that dump. Will NEVER go back and I suggest you find any one of the other cleaners to use in this area. Someone who will appreciate your business and money and knows how to be professional! Shame on you Youngsoon!
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October 2022 by Jill Hargis
Take your business somewhere else! The manager is very rude and tried to make me pay an extra $10 for a pant hem, after I already paid $17 in advance. This business is trying to scam you out of more money and the service was awful. The quality of the hem was also uneven and jagged. This was a horrible experience and I will never be returning.
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October 2022 by Jill H.
This was the worst experience I've ever had at an alterations business. They charge $16 for a hem and when I went back to pick up the pants and requested I pay another $10 because the hem was bigger than they thought. The owner would not release my clothing unless I paid $10 extra. I essentially paid $26 for a pant hem. This is a total scam and horrible customer service. The manager was rude and wouldn't own up to her mistake. Whatever you do, do not use this horrible business! Take your alterations someplace else!
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September 2022 by Marcus Hayle
They performed as expected. Clothes were cleaned and ready on time.
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June 2022 by Eric Johnson
This cleaners is ABSOLUTELY HORRIBLE! The lady running the business (youngsoon) is unprofessional and should not have a business. When I dropped off my clothing we discussed trying to remove a stain from my shirt. When she looked at it she did state that she wasn’t sure if she could remove the stain but would try. She stated that if she could not remove the stain to not worry about payment. Upon returning to pick up the shirt Youngsoon wanted me to pay first before even seeing the shirt to see if it was cleaned. She stood and tried to argue with me when I simply was asking to see the shirt before payment to confirm if stain was removed or not. She finally gave in after she saw I was not going to pay before seeing the shirt. When I finally saw the shirt and saw the stain wasn’t removed. I told her about the agreement we made and she acted as if she had no clue and was oblivious to what I was talking about. She refused to completely hand over my clothing. I told her that I was still going to go ahead and pay but she was not keeping her part of the bargain. After receiving my clothing finally and walking out she stated next time I’ll give you a free cleaning to which instate absolutely not cause there won’t be a next time. I should have fully read the reviews before spending my hard earned money in that dump. Will NEVER go back and I suggest you find any one of the other cleaners to use in this area. Someone who will appreciate your business and money and knows how to be professional! Shame on you Youngsoon!Services: Standard cleaning
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May 2022 by A Google User
I was trying to find a local place to clean a couple dresses for work and hem my pants. I had 2 dresses and 3 pairs of easy linen pants hemmed. The hemming was $30 for one of the pants that is one layer of linen…. The dresses were also insanely expensive to get cleaned. Spent almost $100 on simple hems and the dresses. Won’t be returning the price is outrageous for alterations.Service: Standard cleaning
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May 2022 by Jade Shin
Loved my business here. Definitely will return
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May 2022 by Jade S.
Very professional and welcomed employee. Quality of work was high expectations. Definitely recommend this place for quick in and out business. They are fast with due dates.
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August 2021 by Briana Williams
My experience at this place was absolutely horrible and unprofessional! I took 3 brand new dress to be steamed and 1 dress to be altered on a Monday. I was told to come back the next day after 3 and the dresses were not ready. The employee kept calling me a different name (Jessica) when I called 2 days later that my dresses were ready. The dress that was being altered was to be ready on Friday. I went on Tuesday to pick the dress up and it had not been altered. The ticketed price was around $48. I expressed to the employee that the dress was still big and it was dirty. She told me I must have lost weight. I informed her that I had not lost weight and that $48 was not a fair price for a dress that was still baggy on me. She laughed and I asked what was funny and she said I was funny. She said she was not the owner nor did she do the alterations so she called the owner on the phone. She wasn't speaking English so I do no know what message she conveyed. I asked her to speak to the owner and she hung up the phone and said that the owner lived far. When she got off the phone and threw her hands in the air and said "so what do you want to do". She kept laughing and told me she was angry. I told her I wanted a fair price, we settled on $30 plus tax but honestly the dress wasn't altered. I just wanted my item and I wanted to leave. I want the owner to contact me personally because I was treated unfairly at your business. She also told me she had a "customer" waiting as if I wasn't a paying customer. I also told her if I spoke to customers the way you do, I wouldn't have a job. Small businesses like this think that they can treat people any way and get away with it. I am furious at the service I received at High Point Cleaners in the Colony, TX. Never again!!!Service: Standard cleaning
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July 2020 by Sk K.
Love this cleaners, nice lady at the front and very affordable and good quality. If you are looking for a go to cleaners this place is great!
