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March 2023 by Michelle Hayot
I’ve been using this Kroger for years and loved doing pick up there. Unfortunately, I will no longer be using them due to the lady at the customer service desk. I needed to return an unopened item and had my online receipt on my phone, the sticker from my order was still on the item and my Kroger number. The lady didn’t want to return the item because I didn’t print out a copy of my receipt prior to coming - I have never had a store require this before and could clearly prove my purchase. Some of her colleagues encourage her to have the money returned to my card but she refused because she didn’t have a paper receipt and gave me a merchandise credit card. I’ve never been treated like this and don’t care to return.
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February 2023 by Michael Taylor
You don't have to check yourself out and better prices then wal mart customer service is 100 percent better
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November 2022 by Barak Stolfi
Very convenient despite it's small size. Clean but could use a facelift, though.
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October 2022 by Fermin Carrizales
TERRIBLE, TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE. TERRIBLE TERRIBLE TERRIBLE SERVICE,they lost prescriptions , lack of communication among people on charge of pharmacy.They made promises that can’t accomplish.Don’t waste your time going there, is better for your health going somewhere else.
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September 2022 by ACE GOTCHU
I understand the struggle companies are having with shortage of employees so it doesn’t bother me when I see a store that is short on select items especially common items. We have to understand that these employees come in to work and bust their tails off to make sure most things are out for customers to purchase and even reduce items when necessary. I’ve been shopping at this location for 3 years already and whenever I can’t find something I just ask an employee or manager to please double check to make sure is all that is needed because some items are truly not in stock or available at the time. As far as multiple registers being open for customers so they can shop and go if in a rush but the shortage on employees has to be understood as well and let’s just work together to find common ground and help one another out ??
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September 2022 by Dakota Moncrief
Hate the huge crowds at Walmart? Tired and don't want to walk a mile inside Target? Need to make a quick run for soda and eggplants? This is the place for you! Sure, it's a little small and not brand spanking new, but it has almost everything you need. Be nice to the staff. They work hard at a thankless job. Gerry, who works self check out, is one of my favorite human beings. Shop with the common man! Shop at this Kroger!
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September 2022 by rose myers
I am a loyal Kroger shopper- that said, the last several times I’ve shopped, the food is spoiled on the shelves. Avocado’s are 4 for $5 and when I got them home, all were rotten. Today, lettuce is sitting on shelves rotten. That’s just a few examples.
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August 2022 by Chance Nazworth
Store manager is a complete A-hole was there doing some work for the store and any time we asked him for help he would get mad and talk about how annoying it was and kept asking when the job was gonna be finished so we wouldn't bother him anymore all while speaking profanities towards me even heard him doing the same thing to a vendor when asking for paperwork or something dude honestly shouldn't have a job as a manager if he's gonna be that unprofessional and speak that way to people while on the job cause if he speaks to contractors and vendors that way he definitely does it to customers and employees as well doubt the right people will see this but if they do definitely need a new store manager. Ps if the break room and receiving bay is this nasty I would not want to buy anything from this store
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May 2022 by stacey denman
Despite the fact they have many placards for you to take up to the register for baby formula, they actually don't have hardly any. Extremely disappointed. I don't understand why they would make something appear to be in stock that wasn't. I asked the customer service person why they would have these out if they didn't haven't stock and her answer was for the times that it is in stock. Then she had the nerve to say we have a baby formula shortage, like it's not all over the news and I already don't know this. I will not be going to this Kroger again.
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April 2022 by Heather Ervin Falco
Friday April 22 2022, at 4:30 in the afternoon I went into this location and to the service desk to do my business. Sign said closed! I ask the self check out clerk if anyone was able to help me, he said no! I said why is it closed on Friday this early in day? He said they are short handed. Ok I understand everyone is short handed and needs to hire like he said. So I ask for the stores manager as he was just walking around the store a few minutes ago as I saw him pass by. So the self check out clerk goes to the closed office door and a woman, not the store manager comes out and said look it’s closed. I said ok is there not a store manager that can run the front service counter , she and the self check out clerk both said he doesn’t know how to work the service desk and the things back there and there is no till. I said this is really bad management for one , isn’t a manger supposed to know how to run the entire store and train others also, and another thing the manger wouldn’t even come out to speak to me. Well after this I will be shopping with the competition. Never have I seen this even during Covid. Sad a manager can’t run their own store.
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April 2022 by Vicki V.
Usually have a normal grocery experience. Not exceptional but I get what I need and move along who cares. I went this morning to get a few items which totaled around 45 dollars. Laurie on register 10 was just rude as heck! Granted, it's 8:30 am so I can have some type of understanding that you can't break a 100 dollar bill but the way she went about it was like ummm okay? Asked if she could break it and before I finished the question she cuts me off with "I cant do that right now". It adds some frustration because I don't have much on my credit card but it's cool I'll figure it out. Then she says "just let me have it I'll try to get a loan I guess" with the worst attitude. I just ended up giving 20 in cash and put the other 25 on my card to shut her up and leave. Ma'am idk who took a dump in your cornflakes this morning but I'm just trying to buy my Alfredo sauce and go back to this crappy life like the rest of us. Smile once in awhile it'll do wonders!
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February 2022 by Ray Brown
First of all it's close, friendly staff, has good selection of products, fresh produce. Been shopping here for a long time.
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January 2022 by Brad B.
Dont use the pick up method. I placed my order 5 hours ago for a pick up window 3 to 4. Arrived at 345. Sat in parking lot for 30 min only for someone to come out and ask me my last name and said my order would be canceled today because of no staff. Ok then why wouldn't you alert me by email or phobe call or text etc instead of waiting until i get here and wasting time. This is the second kroger that this has happened. I highly suggest Kroger suspend this service until they can get it together. I would rather pay higher prices at Tom Thumb and know i can depend on them than to have the hassle of crap service.
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November 2021 by Emily D.
I was treated badly here by a manager (or guy in the back who presumably is the manager). He was not polite and made me feel VERY uncomfortable. Not cool, considering im a nice person and treat people respectfully, and everyone else here has been so kind.
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November 2021 by David Wallis
The employees here are always so polite and friendly!