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February 2024 by SHAUNDRA HUNT
The employees are the best, they will go above and beyond for the customers.
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February 2024 by PJ May
I came out off showing a home to a client and heard air leaking from my back tire. I saw something wedged in it and mapped immediately to NTB. Jeremy and Kyrsten were amazing with customer service. I had bought my tires from NTB and they were able to patch it at no charge because I had purchased my tires from another one of their stores a few months earlier.
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February 2024 by Cheryl A
The customer service was awful from the moment we walked in.. We bought 4 new tires and made an appointment It still took 4 1/2 hours to get them done. And then informed the alignment machine wasn’t working. I would think twice before going to this location.I have to edit my previous review. A month after getting new tires another nail punctured my tire. I went back to NTB and the service was awesome. The gentleman quickly assisted us and replaced my tire. We had a short wait and we will be back in the future for our auto needs.
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February 2024 by Lauren Jordan
Jeremy and crew were amazing! They went out of their way to help diagnose the problem, and got the car in and out super fast. Amazing experience, thank you so much!
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February 2024 by victory gharevb
Great people gave me a discount on my tires, fast service and with a smile!! I'm definitely going back.
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February 2024 by Tyleha
Fast and friendly service! Victory is really is smiley and positive and I loved the experience!
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February 2024 by Mahebub Dossa
Great service but not impressed with Mavis’s new warranty
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February 2024 by Mark Lucido
I normally go to the Trinity Mills location but I felt the service there had been declining. Trinity Mills charged me for an alignment and later I took the car to the dealer who told me the tie rod ends were seized up and an alignment couldn’t be performed. I needed a tire none the less so I gave The Colony location a shot and Jeremy took great care of me. I had only replaced the tire a few months before but Jeremy acknowledged I had road hazard and was able to replace the tire under warranty. The tire had to be special ordered which would take a day so Jeremy ordered it on Saturday and called me on Monday to schedule. I dropped it off on Tuesday and the work was done in only a couple of hours. I’ll be going to Jeremy for all my tire needs in the future
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February 2024 by Artell Vincent
Quick and responsive to my tire needs, knowledgeable and helpful... Thanks
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February 2024 by Angel Martinez
First time ever coming here and it’s the best customer service hands down. Anyone need excellent service come and talk to Jeremy, he will find the best deals and help you out the best he can. Friendly and fast services
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January 2024 by Enma
Justin took care of me quickly and got me back on the road!!
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January 2024 by Rahim Lakhani
Adam was very helpful getting me new tires in a timely manner.
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November 2023 by De’Airhyus Flowers
I just want to say I really appreciate Adam for going further and beyond of helping get back on the road. If you ever come to NTB make sure you ask for Adam because I know he will do eveything in his power to make your day with good customer service.Thanks again NTB,
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November 2023 by Felipe Escobar
I called in and needed tires, Ty was the person to greet me and help me. He was great customer service and was able to get me in and out with new tires! Couldn’t be happier ! Great service. David was great as well and he put on the tires super fast.
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November 2023 by Shanna Keegan
NTB was very helpful in replacing my tires and a couple other maintenance items. They were friendly, got me quickly scheduled and Adam was very helpful in making sure we got the best deal possible. Would definitely recommend NTB.
