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April 2024 by Ranjith Nair
Quick bite, was empty and prices have increased drastically, which could be the reason why its empty.
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March 2024 by Simi Abraham
Had to wait more than 20 minutes to get food from drive through. Panera has to hire more employees to run their business. Their sandwiches are not that cheap, but service is horrible.
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February 2024 by Claudia Alcala
The sandwich I order was too small and expensive, it didn’t look like the picture. Bacon, Scrambled Egg & Cheese on Ciabatta.
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February 2024 by Tajuana Fordham
Very dissatisfied!!! My daughter ordered her favorite the Chicken Green Goddess sandwich. When she received her meal there was no meat, she alerted the staff who was argumentative and insisted she ordered it wrong. We asked for the manager who took 10 minutes to come to the table, she argued the order was placed this way and that we would be charged to add the chicken. The tone by the manager and staff was very unwelcoming we asked for a refund instead. I do not recommend this Panera Bread location, if they mess up your order you have to pay for it.
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February 2024 by Tierra Bothuel
If I could give no stars I would, I came in for the you pick two 20% off and ordered the chicken green goddess melt and a flatbread pizza I put my order in with the receptionist. Upon receiving the melt I noticed it didn’t have chicken so I let them know and instead of just fixing it the staff was argumentative and had to be escalated to a manager. I never got my sandwich fixed and ended up getting a refund. ( on the receipt it states “ACCURACY MATTERS, your order should be correct every time. If it’s not, we’ll fix it right away and give you a free treat for your trouble. Just let an associate know.” )
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February 2024 by Garrett C.
No cups at the kiosks, nobody working the register… workers in the window ignoring customers. What is going on here?? Took 10 minutes just to get my “convenient” sip club drink.
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February 2024 by Nikki Insixiengmay
Saddest looking sandwich and definitely not worth the price. See pics of the $7
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February 2024 by Michael C
Felt sick after soup, did not get piece of bread like normal and no
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February 2024 by Ross Carranza
They gave me half a grilled cheese.
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February 2024 by John Finch
Got a chicken sandwich it had the smallest amount of chicken possible
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January 2024 by unforgettable susan
WORST service ever at the Colony Panera in Plano Texas. What manager would not at least have one thermos of coffee available at all times? I raced through traffic around 6pm, entered my credentials in the kiosk only to find there was only hot water available. Manager was Jason. I would have been disappointed but not upset if there were no dark roast but there was NO coffee available period. Having to catch an all night flight I was truly looking forward to grabbing a cup and drove out of my way only to leave empty handed after ringing up my order! The store was not busy and for future reference, there are many coffee shops in the area and lots to choose from. I won't return to this one.
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January 2024 by Tricy W.
The sandwich felt warm as well as the chili! But I was in for a rude awakening…Well I usually NEVER give a 1 Star rating, but…I stopped by after work to get a classic grill cheese and turkey chili. I was so disappointed to open my bag up to a burned grill cheese! The cheese was NOT melted (smh). The turkey chili had everything except turkey? WOW!!! And the lentils/ beans and carrots were not even thoroughly cooked… well this is my review- I hope it reaches the right people for improvement- Thanks
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January 2024 by Som Chakraborty
Please avoid this place. They are cheat! I ordered 1 bowl (approx $9) of chicken tikka masala soup but they gave me a small cup (approx. $5) of it. It's not a lot of money lost that matters but they're cheating their customers - that matters!
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January 2024 by C S
Had Coffee, which was freshly made, delicious. Courteous welcoming staff. Plenty of parking place, conveniently located near NFM, convenient for NFM shoppers. I recommend this restaurant without any hesitation to my friends or anyone. Their bagels and pastries are delicious always at Panera.
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January 2024 by Brian Gambaro
A clean place to have