Playtri Cycling is a trusted swim-bike-run store dedicated to helping customers achieve their healthy lifestyle goals through quality gear, coaching, bike service, and more. Customers appreciate the honesty and integrity of the staff, highlighting their fair pricing and transparent communication. The team, especially Frank and Alice, are known for their knowledge and willingness to explain repairs and upgrades, whether working on old, outdated bikes or newer models. Many customers feel confident in their expertise, with some noting that even complex repairs or tuning are handled with care and professionalism. The store offers a range of services, including bike tuneups, upgrades, and repairs, often recommending solutions that customers can also perform at home, like brake bleeding with simple tools. Beyond technical skills, the staff demonstrate understanding and patience, especially during difficult personal times, making customers feel valued and respected. Overall, Playtri Cycling is highly recommended for anyone seeking honest, skilled bike service and quality products, with many returning repeatedly for their bike needs. Their commitment to excellent customer care and passion for bikes makes them a reliable choice for cyclists of all levels.
Need a bike fit? Ask for Luma, his expertise is unmatched! Playtri in The Colony has bike fits for different price points and goals. Great prices on gear and the knowledgeable staff is why we keep going back. Check it out!
July 2024
I brought in my old bike to be repaired. Frank took the time to explain the issues that he found. I decided not to repair it, although it was a fair price. Instead, I decided to upgrade and purchased a new bike. Alice was knowledgeable and answered all my questions. It was a great experience, and I will definitely be back.
July 2024
Brought my old downhill bike here for some tuning. Frank was very knowledgeable even on my out dated bike. Made all the recommendations for repair and upkeep that I had noticed. Will definitely keep coming back.
