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March 2025 by Heather Makin
The staff is very helpful here at the location in lewisville tx on Main street.
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October 2024 by Yamini Patel
People working are very knowledgeable to narrow down what’s perfect for you
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September 2024 by Lillie Shaw
The folks in this shop are promptly attentive. I found everything I needed. The location is plentifully stocked. And...they have a great nail polish selection!
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July 2024 by Manuel Torres
Just say you close at 7:45 and not 8 if you wanna have a schedule up . Why say you close at 8 if its closed 10ms prior
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March 2024 by zKerchoo
Phenomenal customer service. The nice lady at the counter was able to help me find what I was looking for and give me the change I needed. March 23rd around 6pm
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March 2024 by Leilani Meyer
I came in Sally’s today and the young lady at the counter named Roxy was extremely professional and helpful. I had so many questions and she answered them all and even helped me pick out the products I needed! I definitely will be back because of her amazing customer service!
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March 2024 by Crystal Salazar
This store is awesome! I had a poor experience at another store giving me the wrong product I asked for and this store made sure I got what I was looking for and they ladies there were amazing and sweet!
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February 2024 by Alyssa Soto
I came into this store today and was greeted by a young lady her name was Roxy , she had the absolute best customer service I’ve ever heard , she knew Exactly what I needed and was extremely helpful and pleasant she knew her stuff seriously I never colored my hair before and she just amazed me she’s super talented give this girl a raise!!! , her personality was top tier I will be coming back ! I highly recommend this location for all ur color needs !
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October 2023 by Gregory Ortiz
Went up there to get hair gel today the manager is always nice and friendly welcoming me in all the time even though Sally's prices are high, I come back because of the service! If you shop at Sally's alot you know their rules it's on the back of the receipt . Customers don't get their way so the blame the manager for doing her job! Never had an issue there! They keep my gel in stock. I will be back for more!
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October 2023 by jeremiah kastner
Had to run in and get products for my wife. Manager took my list and had me checked out in a matter of minutes! Great experience!Thank you!
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October 2023 by Leliani Meyer
The manager isn’t nice she’s so rude . Don’t bother to ask her questions she rolls her eyes like you’re an inconvenience.
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August 2023 by Samantha
The ladies are always so sweet and helpful.Today I used the online order/store pickup and it was so easy!! Place my order while doing laundry and it was ready right after I finished putting my laundry away!
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June 2023 by Khalid Walters
Went to this Sally's and the customer service was horrible. I recieved an attitude when I simply asked about the difference in price online and the in store price.....but I guess that's the new norm for Sally's. The Lewisville store off of Hwy 121...I think I'll take the item back and just purchase my equipment from other stores or Amazon this is becoming too frequent and since the only power I have is where I spend my hard earned dollars, they can keep their attitude and I spend my money somewhere else.
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May 2023 by Samantha Skinner
The ladies are always so sweet and helpful.
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October 2022 by Savannah R.
As a former Sally beauty employee at a different location, it is very disheartening to see employees either not knowing the return policy or making up their own return policy. The return policy is the same at all locations. Love it or return it (with a couple of exceptions), it's also on the back of the receipt. I used a product recommended by the employees, it did not work for me and I wanted to return it. I had all the necessary items to make the return. The employees then turned me away saying they only accept returns for allergic reactions. I spoke to a different location and they informed me the policy hasn't changed, they were able to accept my return. Please educate your staff.
