Bravas Dallas-Fort Worth provides installation and service for home AV systems. The installation process can be complicated but the team is supportive until things work perfectly. Technicians are professional, polite, qualified, friendly, and timely. For service, experiences vary; some customers report issues with follow-up on unresolved items, while others note great proactive support that resolves all issues. The company is credited for turning service responsiveness around. Staff are knowledgeable, coming up with excellent solutions, and are helpful in scheduling. Overall, many consider them a great company for building and servicing a home system.
Our installation was complicated and took a while to get things working perfectly. The Bravas team stuck with us and never hesitated to support our needs. All technicians were professional, polite and qualified. Glad to have Bravas on our team!
January 2024
The issue I have every time is the Service Dept in the DFW area never follow up with items not resolved during the service call. I have to follow up with them.
January 2024
Just had Aaron come by and fix some tv issues. Arrived right on time, professional and friendly and done in timely manner.
