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January 2024 by Shannon Salmon
Staff is friendly at first, but then it quickly becomes apparent that customer service is lacking. They ask you to sign paperwork without printing it out/letting you review. Membership terms are confusing and customer service is rude and unresponsive. Teachers often didn't show up for the scheduled classes, or they were late. I also signed up/paid for some of the extra programming, but the gym didn't follow through with delivering on the items promised (free coaching session, access to nutrition portal, etc.). There are definitely better gym options out there; I wouldn't recommend giving this place your money.
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January 2024 by Karim Bhojani
Excellent Gym! Friendly staff with the exception of general manager Julian. He is rude and doesn't know how to talk to customers. Definitely can learn customer service skills from his staff!! Overall this is a great place!!
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December 2023 by Isaac H.
been coming here for years and i love it. good mix of fellow gym enthusiasts. not filled with a bunch of annoying roid ragers or annoying high school olympic lifter wannabes
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December 2023 by Berkley Coscia
I love this gym! I tried it out for the first time last week and I had a great experience. Aside from the super clean equipment and welcoming environment, the staff is great too! Andrew at the front desk was very friendly and helpful to me as it was my first time at this gym. I have been back since and he was very welcoming again! I recommend this place for sure!
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December 2023 by TeamLovitSD
This gym is the best. Tay Is really good at his job and treats everyone super nice. Thank you for the great experience. I’ll definitely be coming to this gym a lot.
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December 2023 by Annie Hernandez
Enjoyable Gym Experience with Friendly StaffHad a great time trying out this gym! Andrew at the front desk was super friendly, making me feel welcome. The gym has good equipment, it's clean, and the staff is awesome. Definitely recommend it!
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December 2023 by Luke
Went here today for my first time as a trial pass. This place rocks! I’ve been to many different gyms and this one was terrific.The process of being able to workout at gyms for a trial usually is a lengthy process to sign up. This gym there literally wasn’t anything like that when I arrived. I asked if I could workout and the person at the front desk said sure.I really enjoyed the equipment they had available as well. The classic pins to put into the holes in the plates is officially dead. Here they offer easy to use switches to add or decrease the weight which made it a breeze.Texas Family Fitness deserves your business!
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December 2023 by Jillian Kirchhoff
I’ve been training at Texas Family Fitness in The Colony for a year and a half. I was nervous about joining a gym but from the first time I came in the staff and other patrons have made me feel welcome and comfortable. My personal trainer Deion is the best! I work with him once a week and his coaching is helping me achieve my fitness goals. The gym is clean and well maintained. They have plenty of equipment and machines of all types. They offer child care and fun events throughout the year. If you’re looking for a down to earth gym where you can feel comfortable being yourself while working out, TFF in The Colony is for you!
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December 2023 by Renee Baker
So far, so good!It's a nice gym. The machines are well kept. The staff is friendly. The locker rooms are nice. I like the Nautilus machines best as I can set them to safely get a nice workout. It's not overcrowded. I was surprised how much I would like going to a gym. Muscles are good!Try it!!
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December 2023 by Andrea Gandara
I definitely recommend Texas Family Fitness. Not only is the gym equipped with clean machinery and neat facilities but Texas Family Fitness has a wonderful staff. Their employee Emily was so welcoming and answered all my concerns over the membership policies. Texas Family Fitness is now my go-to gym!!
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December 2023 by Kristi D.
Love TFF!! I have been a member since it wasn't even built out yet. I am a 5AM gym goer and love to be greeted by Veronica! She is probably the hardest working employee always cleaning, organizing and talking to the customers. If you are ever in need she is the first to offer assistance. My toddler started going to Kids Club this year and loves it! Marissa is always there when we go and she always makes sure the kids are excited to stay and play.
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October 2023 by Brittany McCrary
Now that they’ve renovated this location & updated the equipment this is the go to place for all of your workout needs!
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October 2023 by Sara Byun
Texas Family has been a great place to workout for me personally and locations are super convenient. All the right equipments, nice staff, and great deals!
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October 2023 by Robert Maszk
Ryan Blake Ryan was great and very knowledgeable about the training and focused on each my wife and i goals. We both had different experiences with our physical health and he was patient and carefully made a lot lab for each of us to follow to our finess plan to tailor make our fitness program with coaching and physical therapy for my husband too,
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October 2023 by Larkin Frazier
Texas Family Fitness provides one of the cleanest and nicest workout facilities in the metroplex. Their equipment is well maintained and they offer a good ratio of weights and cardio machines. Not too crowded after 7 pm most days and Saturday afternoons are perfect to enjoy the gym with a very minimal crowd.
