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March 2024 by Lauren Ross
The owner of this location is absolutely disgusting. I go to pick up some prints that they said were ready and I get there and non of the employees know how to use the printer and the prints are not ready. They print them off FINALLY and they are all off. I tell them I would like to see the proof on their screen and then the employee called the owner and the owner started cussing me out and refused to give me a refund. He literally would not stop cussing long enough for me to speak. I have never dealt with such unprofessionalism. I would not recommend this place to your worst enemy.
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March 2024 by Manolo
The service is very good
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March 2024 by Hi-Line Construction, LLC
We love using this UPS location for our all of our business needs. Ryan and Z are the most personable business owners. They can even make picking up bills from our mailbox enjoyable!
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March 2024 by Sam
I haven’t had problems here in the past, and everyone is always kind and helpful, however, I made an appointment online for my son to have his passport pictures taken. When I showed up, they told me they don’t do passport appointments. I showed them my appointment confirmation and was informed to wait and that I would be taken care of momentarily. Then, another associate told me that they don’t do passports for kids so they cannot help me. I asked why because online, it allowed me to book for a child who is 12 by the way. I was told that someone came in and complained that they didn’t do it, right, so they no longer do them. I guess that’s fine but it would be nice if people were aware of this before wasting time and booking the phone online. This was an unfortunate inconvenience.
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February 2024 by Michael d
This place charged me 3.24 to print out a prepaid label for a box that a company sent me. That’s EXCESSIVE! Avoid these people.
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February 2024 by Lizzy Hammond
Do NOT send international packages through this branch. They did the customs form completely wrong and labeled my package being worth $500. My package was worth $35 with 15 pieces and they said EACH PIECE was worth $35 and I was charged a $100 import fee into Canada. I saw the issue while I was sending the package at this branch and I asked the worker twice to fix it. She said it didn't matter and that she didnt know why it said that. They do not know how to send international packages properly.
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February 2024 by shanice boyd
They charge $3 to email a label unlike other locations. Avoid this store and extra unnecessary charges if possible.
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January 2024 by Joseph Campbell
Was told $3.40 to print a shipping label (on normal paper) I already purchased on eBay ?? I would print it myself but I’m traveling and need to ship something. Refunded the label and went to fedex and they printed it for free.
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January 2024 by John Philip
Me and my wife came by to the store to return amazon boxes and ship out a document on 2nd January at around 6.15 pm and from start the lady who attended us was so very rude and and behaved as if she did us a favour by answering and asking us questions. im sure she was having a rough day but this is not how you treat your customers. On top, she even declined to ship our document. Hope the store manager takes some action as you are definitely loosing customers with her still there and im sure this is not the first time shes being called out for her extreme behaviour..
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January 2024 by M A
The staff was very friendly and answered all of my questions regarding the services they provide in the store. The Amazon returns kiosk is a plus as an option to skip the line. This store also provides a shred-it service. Very efficient! Two thumbs up!!
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December 2023 by marvin attan
The staff was very friendly and answered all of my questions regarding the services they provide in the store. The Amazon returns kiosk is a plus as an option to skip the line. This store also provides a shred-it service. Very efficient! Two thumbs up!!
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December 2023 by Hester Khong
When I came to the store, the employee named Don was super helpful and kind to my father and I when we had to get an item shipped out internationally as we didn’t know the process to do so. The other employees were very nice as well! 5/5 service
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December 2023 by Dewayne Williams
During my visit to UPS, Stacey was magnificent! She’s helped me during a moment when I was pressed for time. She’s knowledgeable, kind and extremely professional. I need 10 employees just like her at my job!
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December 2023 by Megan Winchester
Don and Tony were fantastic! They went above and beyond for me to help complete my Amazon returns quickly and efficiently. Will be coming back to this location because of the great customer service they provided.
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December 2023 by Deatrice312
The staff memebers Don & Stacy provided exceptional service, having team members as such that are willing to go the extra mile are a rarity. I appreciate the experience and look forward to coming back.
