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February 2024 by Jeffrey Butz
Our overnight stay was very pleasant. Upon arrival the check-in was quick. Got to the room, very clean and tidy. No issues with the room. Asked for more blankets and towels. Was accommodated quickly. Rooms seemed like they had great sound proofing, could hear anything beyond the walls or out in the hallway. The complimentary full breakfast was spot on. Without a doubt, I would stay here again! Kudos Best Western! You are doing it right.
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February 2024 by Debbie Warren
The people at the front desk are kind and helpful. I ordered food to be delivered. I called the front desk to inform them. He asked if I wanted him to provide my room number. I said yes. Instead the staff delivered the food to my room. I thought that was beyond. The Staff also gave us a room with a window view of the front parking lot without me asking. Our car was in clear site.The personal care products were amazing. I did not need to ask for anything.The hospital was just 4 miles away with a easy way to drive. Which is super when you have an early procedure scheduled.The hotel was nice, peaceful, with low rates. I will revisit in the future.Rooms: Our room was equipped with a refrigerator and microwave. Spacious and clean.
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January 2024 by Candie D.C.
Rooms: Best Western offers the same cozy feel at a better rate. Hotubs and free breakfast, yes please! I signed up to be a member since we will definitely use their hotels more.Food & drinks: Breakfast was on point. My first time eating breakfast at a hotel stay and the variety was good!
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December 2023 by Lee Draper
The hotel is great just make sure you get a room at the back you are on the I45 and the front is rather noisy.The hotel once inside is quieter and more relaxed and your just across from the mall lots of restaurants parking you do have to drive though that is the down side I do prefer when such a short distance to walk.They do have a outside pool.Room comfortable and beds, breakfast was good lots on offer
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December 2023 by Smith Family O.
Stayed here because we attended a wedding in the area. Very comfortable beds, clean rooms, clean property, but it is a very busy area because of where it's at but I'd stay here again maybe towards the back area though if possible. The downfall was the noise from the freeway and the people above us. Seems they walked all night and the floors squeaked loudly. Their breakfast area is clean and cozy with enough options to get you by. The staff there was great, espousing Mary in the kitchen area. They have great coffee selection that you can access 24/7 in the breakfast area. The only reason for the 4 stars is that the noise from other guests and freeway noise which I know is not the hotels fault. The floors squeaked loudly though.
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November 2023 by Rafael Holewa
Breakfast was pretty good . Good options . Room was clean . Customer service good also . The location is the best tho. Right next to a Costco and food is all around close by . Good parking too . Overall I enjoyed my stay here and would definitely again. THE ONLY THING THAT WAS BAD WAS THE CABLE TV SERVICE SUCKED. Lol could hardly see the picture on the TV and the signal was horrible.
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October 2023 by Meagan DeMattio
The breakfast here was great! It's a great central location as well. Service was friendly and the rooms were clean! AC was ice cold. TVs leave a little to be desired but that was okay. Lighting in bathroom could be improved but will definitely be staying again when in the area.
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October 2023 by Emmanuel Esparza
Real clean room and friendly staff. Would recommend. It is a little difficult to get into off surface streets. But would highly recommendRooms: Fairly roomy and clean
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September 2023 by Krystal Espinoza
Seriously great customer service ! Rooms were clean and AC was cold!Breakfast was goodCouldn't believe these reviews we checked last minute I honestly didn't even look....the la quinta up the road was gross...so we went there. We had a great experience! Also beds were very comfortable!
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August 2023 by Juanita Tobon
We stayed with my husband and my two children, including a 9-month-old baby who was quite affected by the strong smell of humidity in the room. before I left I was checking the bed where I sleep with my baby and I found a cockroach right under our pillow.I definitely do not recommend it
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July 2023 by Benjamin Covey
This place is in need of a serious renovation. TV & remote are prehistoric and picture is terrible. Terrible bathroom odor in the hallway, bathroom needs a paint job, shower doesn't get hot, etc, etc. Good location to the 45 (if you don't mind the noise) and restaurants (have to drive). Friendly staff. Seems pretty safe around here as well.**Update**The last night I was here and I had a wasp and a gigantic roach pay me a visit. Also, they advertise a pool, but it's along a freeway and a heavily trafficked access road with no privacy. Pool cushions were also filthy and I had to ask the staff to take them in for a cleaning.
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July 2023 by Kelly Ard
Clean rooms. Fantastic service. LOVED THE POOL nice and clean. All of the staff were kind and helpful every time we needed them. Loved this place. ⭐️⭐️⭐️⭐️⭐️ Highly recommend..Rooms: Extremely clean and comfy. Big in size and didn't feel cramped on top of each other which was great. Everything worked perfect.
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May 2023 by Jessica Segura
We will never stay here again. We only stayed for 1 night! Now instead of the deal we got, they cost us about an additional $100 in lice medication. You could smell the mold walking into the hotel and the rooms were even worse. The staff that helped us was fine. Any issue was fixed within a couple of seconds but the bed bugs and lice was what made me give a 1 star.
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April 2023 by Susan Mozara
Hotel was clean, fresh- smelling. Check-in was quick and easy. Hannah was great, provided us with flatware and napkins as our food delivery service didn't bring any. Breakfast was warm and good. We'll stay there again!
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April 2023 by Mavis Lane Elliott
Musty room with grey looking bedding. No hot water. Had to move because of constant noise from road which kept me awake. New room much better. Quieter and bedding looked fresher, but I have to say the beds were very comfortable!!!Breakfast basic. Toast, butter and jelly with tea ok for us. Cooked food luke warm so not eaten. Staff were friendly which was nice and parking was easy.Rooms: Do not book room facing rosd.Noteworthy details: No bar. No restaurant. Basic hotel.
