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March 2024 by Chris Wisner
Aaron is terrific - fast efficient and very knowledge. I enjoyed working with him. Additionally, James in financing was great and low pressure. He recommends the best solutions. This BMW dealership is my dealership of choice going forward. It is worth the drive to Houston, Woodlands.
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March 2024 by Henroux Schutte
I had a great experience buying my pre-owned X5 with Brandon.Shortly after I found a small issue, but Doug at the service department was awesome, provided great communication, and got it taken care of.Sadly, as I write this, after I had to take it back again on Monday I'm still waiting for a valve cover replacement because of some administrative problem with the 90-day AutoNation warranty.Gabriel at the service department left for the weekend without letting me know that I had to call finance to get it sorted out. And now I can't get hold of finance as the phone just rings, sounds like it gets answered and then goes back on hold music again. Sigh.
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March 2024 by Deven Nemer
I couldn’t be happier with my experience at this dealership. I got a great car, in great condition, for a great (no haggle) price. I bought the car immediately after someone else turned it in and got to see how much they do to recondition the vehicle before delivering it to me and gave me a loaner car in the mean time. For the Best Sales Experience, ask for Reshail.
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March 2024 by Chris Waller
Enjoyable experience yesterday. Everything went smoothly and quick. People were very friendly and helpful.
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March 2024 by Amy Elhindi
Gabriel was very communicative on repairs being done to my car. They provided a loaner. When I returned the loaner, service was very professional, courteous and efficient. Thanks guys!
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March 2024 by Johan Le Roux
Car was towed to the location and took more than a week before I got a respond. The services managers communication was nonexistent. I called and left messages and text him with no responds till I actual visited the location after a week and talk face to face with people. My car was also not washed when I picked it up.This whole process will have a major impact on whether I will lease or purchase a car again from this dealership. This is not the first time I get this type of service at this dealership.
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March 2024 by Susan Rutz
BMW of the Woodlands Service Center has excellent service and an outstanding service manager, Jason
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March 2024 by Sam Jahani
Fast, effecient, always done right. Very happy with their work and prices. Be back!
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March 2024 by T Dukes
Ms.Q was fantastic, warm and welcoming. She was also able to assist me even though I arrived early
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March 2024 by Kathleen Russell
Took longer than expected. ETA would have been helpful.
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March 2024 by Heidi Williams
I had the pleasure to work with Honza H. He was awesome and so very helpful and kind. He kept me in the loop about my car and what was needed. He was aware that keeping up on the maintenance of a BMW is costly and helped me with a few discounts I was eligible for. Thanks again.
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February 2024 by Satoshi Film
Doug was amazing. It was my first time taking my car to the dealership. I normally take my M3 to indie shops but the price of an oil change was actually really competitive. The service was quick and efficient and they sent a video update when the car had finished. Doug was personable, understanding and genuinely cared.-Drake
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February 2024 by Ololade Ogundele
Came to get my vehicle serviced. I was a little early for my appointment and initially had some concerns because the check in process wasn’t so efficient (the secretary and service attendant seemed hesitant to tell my service coordinator that I was there and dropping off my car). But by the time I got to my coordinator (Jason), I wasn’t worried. Jason was very knowledgeable and efficient. I appreciated how quickly he got me in and out after thoroughly presenting all my options for service. The shuttle car was immediately available (I’ve had to wait for close to 30/40min for previous shuttle service) which was so nice. Would definitely recommend this service department as they seem to be improving since I first started with them.
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February 2024 by sabah kurukchi
Great Service
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February 2024 by Sergio Pardo P.E.
I had issues last time I visited, I am going to say it was just bad luck with the advisor who does not seem to be there anymore. I want to say the Service Manager is superb, they did a great job fixed my M4 convertible, I feel the price was also reasonable. They deliver on their promises. I love BMW and this dealership is great.
