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April 2024 by Christine C
On a Saturday only one person to stuff bears. Others stood around or registers. Tried to wait in line like others, but autistic daughter wasn’t complying. Wish she could have gotten a bear this is her third attempt. Asked if I could get one made and come back and they said no. ?
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April 2024 by CJ Alvarado
Making memories. The whole experience is memorable for little ones and even my daughter who is older. She loves the process. They even have online exclusive characters that you can purchase not available in the store.
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March 2024 by alberto valle
Attentive staff, my daughter had a very entertaining time building her bear, everything was very picturesque and it has several options to keep the child in a very nice state of stupor.
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March 2024 by Tav Scheuermann
Big selection of bears, a whole shelf of the mini babies. Staff very friendly with all ages.
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January 2024 by CoyE'Laine
Never having been we weren't quite sure how it worked. There were several employees walking around but only one bothered to ask if we needed help, SheQueira(sic). My apologies to her for the spelling of her name here. Had it not been for her help, my granddaughter wouldn't have her perfevt bear. Perhaps retraining your employees to help ALL guests would help.
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December 2023 by Terri McCulloch
Staff was great keeping my granddaughter as part of the "building" process. She asked for more stuffing and they were accommodating. Fun visit!
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November 2023 by Matthew Fank
One employee says one thing, another says something different. Manager Sarah sucks is unwilling to honor what her employees say you can do. Glad there are other locations to pick from
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November 2023 by rebeckah contreras
We took our daughter here for her 1st build a bear. It was her birthday and just turned 1. We were barely greeted, the staff wasn’t friendly at all. The group behind us got wonderful attention got this special way of putting the bear together. I came to build a bear cause I was told how special they make your child’s birthday and we got the exact opposite.I understand my child is only 1 and she won’t remember this but as her parents we will remember the terrible experience. We want to make this a tradition but not going back to this location and hope we get a better experience next year.
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October 2023 by Charnissa Stevenson
Had fun pre birthday celebration
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September 2023 by Minnie Cotton
Can’t wait to record my voice in my grands new bears ❤️❤️??
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August 2023 by Edwin Smith
Nice selection kids and grandkids would love this place
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August 2023 by April Drebert
I want to build a Bear workshop
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August 2023 by Lola Wilson
The employees are very nice and gentle with everything, as if to believe in the magic themselves.
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July 2023 by Kira A
The employees were friendly from start to finish. They made the process fun and exciting for my children. I recommend this location 100%
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July 2023 by Mary Brown
They were so polite and patient with my baby and they were ready to go right at opening time, which means a lot when trying to get home for nap time
