Charlotte Russe is a store loved for its clothes, with many describing them as cute, comfy, soft, and great. Customers are enthusiastic about the bargains and great prices, often finding favorite pieces like pajamas for low costs that hold up well over multiple seasons. The selection includes many liked items, sometimes with unmarked sections offering reduced price bargains. However, the service receives mixed feedback. Some staff are noted as sometimes seeming bored or nonchalant, prioritizing tasks like hanging clothes before serving waiting customers. A significant point of frustration is the final sale policy on reduced items, which customers report is not clearly marked with signs and is not consistently communicated by cashiers at the register during purchase, leading to upset when exchanges are denied. The suggestion for self-checkout machines has been made to improve the experience. Despite service inconsistencies, many still recommend the store for its appealing clothes and barging buys.
I love Charlotte Rouse, but they NEED to extend their time on holding clothes. AND update their changing rooms. Other than that, Charlotte Rouse has almost never disappointed me (almost....)
August 2025
There are always new items in stock and at affordable prices
June 2022
Love this place for barging buys. Bought my fav pj's from here for just $10! So soft, comfy & going on 2nd season with them. Never dreamed they would be in such great condition for the price.
