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February 2024 by Lisa Carlson
Call and no one answers the phone. Needed info on a passport picture…. Called 3 times and nothing. Useless in the help department!!!
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February 2024 by Ashley Davis
ELLIE in the pharmacy who is a MANAGER at this cvs is Rude and racist. Her license should be taken away she is rude when you come in pharmacy and on the phone she literally hangs up on you or just places you on while you are speaking. She is so disrespectful when I advised her I was still speaking when she didn’t say hold and placed me on hold she ask well do you want me to help you or do you want corporates number. HORRIBLE SERVICE THATS RECORDED AND WILL BE POSTED TO SOCIAL MEDIA
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December 2023 by Macie Martin
Placed an order for a Canvas print today at 10am for a Christmas present, and went to pick it up around 4pm (same day pick-up) got there to be told their machine wasn’t working and I couldn’t get my print.. No phone call and no email saying my order couldn’t be processed. Worker wasn’t very helpful. Most likely wouldn’t use this photo center again. Wouldn’t recommend.
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December 2023 by Cheryl Polk
I just left CVS on 1488, 77384. I was trying to print some pictures, but really I was clueless. A young lady, Esmeralda, saw me struggling and came over to assist me. She was very professional & yes, helpful. Again, thank u, Esmeralda for being so patient & understanding.
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September 2023 by Patricia Williams
Terrible experience. They never have prescriptions ready and don’t care. Rude and makes me worried they could make mistakes if they can’t get prescriptions filled after a week. Choose another location.
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September 2023 by Estefanía Berto
Yesterday I had a very bad moment with a boy who works in the pharmacy and serves the “autoafarma” I was in my car with TWO sleeping BABIES, I went to the car part because I couldn't leave my children asleep in the car. car and get out to get some medicine. I THOUGHT that in the auto pharmacy area it would help me. The catitee boy had yellow hair, blue eyes, and white skin. He was the one who treated me and he told me I'M NOT GOING TO HELP YOU, IF YOU WANT THAT MEDICINE, GET OUT OF THE CAR AND GO IN TO LOOK FOR MY MEDICINE... I kindly explained to him that my children were asleep, so please help me. I wasn't asking for food. or anything out of place, just some medicine for one of my children and still THAT BOY DIDN'T HELP ME. THEY SHOULD FIRE HIM BECAUSE IT IS EVIDENT THAT HE IS NOT USEFUL TO HELP PEOPLE AND HE IS WORKING IN THE WRONG PLACE
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September 2023 by Khali Faye
I waited a day to receive my antibiotics and my dad 2x called earlier today and they said it would be available after two. I go to pick up today and they say it isn't available until Monday. it is 7 pm and most pharmacies are closing. It is very inconvenient to go one day without antibiotics but the least they could have done was to have warned me prior than risking me waiting 2 days for a severe infection
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September 2023 by Emily Bell
Worst pharmacy ever. Drive through line is so inefficient and time consuming. Takes forever. Can't get my Rx right, 30 day vs 90 day. Waited in line forever only to be told to "loop around." Ridiculous.
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August 2023 by Sophia C.
Get your pharmacy people in order! Incredibly rude! They don't want to do covid testing so they'll keep you waiting until it's past the time and then act like they can't help you because you're "late". Don't sign up for the job if you don't want to do what comes with it!
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August 2023 by Kristen Currington
CVS has a very convenient drive thru pharmacy. The employees are friendly and helpful. The self checkout option at the front of the store is also very convenient and easy to use. I also recommend the CVS app. It’s easy to use and makes paying for and ordering prescription refills a breeze.
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July 2023 by Bruce Wayn3
Please don't use. I am a veteran and they have attempted to charge me for medications covered under community care. Even after providing the correct information. Don't use...
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May 2023 by Barnes T.
This pharmacy is awful! years ago It was pretty decent and had a great pharmacist. The staff is rude. The hours are awful, as if anybody can leave during business hours to pick up a script, no one ever answers the phone, expect to wait in line in your car or in the store for 20 minutes to check out even if you've prepaid. Forget about asking any additional questions or for them to take an extra step to see if there's a discount that could help pay for it. Expect below minimum expectations here. Usually out of stock and don't even bother to pick up phone and ensure it's at another location only told poor woman in front of me to just drive to 105, mind you she had just been released by hospital. I'll go out of my way to go to H‑E‑B instead, moving my Rx's over.
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May 2023 by Dwayne N.
The pharmacist that I talked to was very disrespectful and very sarcastic the way she talk to her customer.You need to train and reprimand this kind of attitude.No customer service etiquette.
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May 2023 by Tommy M
Their customer service has gone the way of their stock price. WAY DOWN. I’ve been loyal for 20 years to CVS. But it is time for a change. Their pharmacy is a disaster of poor customer service and way longer than average wait times.I had no idea that they closed for lunch at 1:30. However… I pulled in at 1:29 and literally watched as a lady pulled the gate down on the pharmacy window. No idea why. Waited a few minutes then went inside.FYI there was NO note or indication of closing for lunch. And the lady looked at me and just was on the other side of the glass. She could’ve at least kindly said we’re closed for lunch. But no.They floss my phone with texts about “make sure you get your prescription” but then they aren’t staffed enough to be open all day.I’ll just join my wife and use HEB from now on.
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May 2023 by Staey Dulaney
I absolutely love this pharmacy, all the technicians that work in there are kind and considerate. Sometimes you have to wait because they're really busy but they get your stuff to you as quick as they can. I absolutely love this song
