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October 2023 by Ronda Domenico
This gym used to be great. Now you’re lucky if you can find the hand weights you want and who knows where they’ll be this time. The dressing rooms are never cleaned. Maybe the mirrors but that’s it. The equipment is old and worn out if not broken. The staff is semi friendly. The music is way too loud and really just awful techno garbage. I used to love this place. I guess they’re not making any money. The list goes on but you get the idea.
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October 2023 by Ken S.
Awesome facility, very clean and well lit. LOVE the ceiling fans and the staff is polite and professional.
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September 2023 by All American
We like the gym and staff. Also Jessica in the main office IS AMAZING. I noticed there are some negative reviews about billing and canceling, when you sign up cancellation policies are very black-and-white and easy to understand, we are active duty military, and they treated us with much respect.. thank you Jessica and fitness connection.
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September 2023 by Mel Yakabuza
Been going to this gym over 10+ years now but the quality and service of the establishment have gone down significantly!For one, the hours of operation are terrible. They used to be open late into the night, but since the COVID era, they have reduced the hours of operation on ALL days drastically! It has not gone back to the old schedule since...Nevertheless, the price for basic membership has gone up over the last few years even with the more limited hours of operation. Doesnt make sense at all.
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September 2023 by Jenn
I didn't love this gym but it was okay since it was the closet gym to me that had a kids club however as time went on other gyms offered child care that were closer to my house so I stopped going here, the reason for the 1 star rating is bc they really give you the run around when you try to cancel. I ended upPaying for 2 months after my contract ended and was misled on the phone when I originally tried to cancel.
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August 2023 by michell williams
I’m a first time mom been wanting to get in the gym decided on fitness connection cause they had a women’s room. Today I tried and I was turned away cause they couldn’t accommodate me having my toddler which was in his stroller. Literally broke me down cause being a mom is tough enough now I can’t even go to the gym cause I don’t have a baby sitter. I searched it up before i went they said with a stroller was fine and ik how to keep him occupied for the 30-45 min and we weren’t going to be around the big equipment and again he’d be in his stroller the entire time I was going to be there but ig not so I’ll be looking into a 24 hr gym so I can go when him and his dads asleep ruined my entire day
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August 2023 by Katrina T.
Very dirty gym ran by a manager lacking customer relation skills. Majority of reviews are 1 star, that should tell you enough. If you're looking for a cheap gym, go to planet fitness. This place is the worst, so happy to have canceled my membership.
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July 2023 by Jeffrey Greco
Love Fitness Connection! Excellent facilities, polite/knowledgeable staff & great membership perks 12/10 recommended for anyone wanting to sign up for a gym membership.
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July 2023 by Elmer Fudd
I've been working out here since they opened, used to be nice.Now all the equipment is outdated, water fountains don't work properly.Signs inside say no gym bags on floor, now there are huge bags all over the floor, & equipment, & some people working out in flip flops, just resting on the equipment making love to they're phone.And they play stupid music, usually female artist, that no-ones even heard of.And they still have covid hours, close too early on Friday.
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July 2023 by Jasmine Abercrombie
Recommend the Sawdust location to my cousin to try as she is new to town, the lady at the front desk with the blue eyelashes said she would have to pay $15. She mentioned the 5 Day Trial Pass ad and was told that it would take 24 hours to process yet all the promotion says “try today”, that’s a bit misleading.
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June 2023 by Hector Toledo
If fitness connection is giving you hard time of cancelling contract and still charging you after cancelation call the better business bureal u can also file a lawsuit always ask for a copy of contract or read there contracts getting tired of gyms over charging peoples
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June 2023 by Valentina Viloria
Terrible service, I have tried to cancel my membership millions of times and if customer service never answers, I'm really tired the only thing I want is to cancel your service they are charging me for something that I don't use. What a disappointment.
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May 2023 by Luis Romero
This gym is trash. All they care about is getting their money. You can call to cancel but they’re still gonna charge you bogus “maintenance fees” just to get anything out of your wallet. Don’t choose the membership with ‘no cancelation fees’ It makes no difference since they’re still gonna charge you all those hidden fees. 1 month of only using this gym 2 times almost cost me $100
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May 2023 by Andres Zapata
Fair is fair, that’s the point of the review. My gym for last 1.5 year it’s not a bad gym. It’s huge has a lot of machines and lots of space for good activities for good classes and for good personal time. What bothers me about My gym that I attend is.*The lack of communication at check in no one at front desk is motivated to even be there.*The equipment just everywhere that obviously does not get put back by staff until gym is closed.*Last the only person you see with a FC T shirt is the cleaning lady who does a very good job. I understand it’s $10 a month and it’s cheap monthly payment but after all it is a business that make $230.2M yearly revenue.Lots of parking and the hours post COVID are awesome. 3 stars for now
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April 2023 by Ariel K.
Cat at Fitness Connection went above and beyond to ensure I was properly informed of equipment the gym offers and how various pieces work that I didn't understand but now do thanks to her clear explanation. She was uplifting, positive and was busy with customers, handling phone calls, greeting and engaging with customers etc. The way she multi tasked efficiently was inspiring and done to the utmost! Thanks Cat for all you do!! Also, management and team is always helpful, courteous and warm. Love this place! Shout out to Brandon who is a personal trainer here. He goes above and beyond to ensure customers are taken care of and one of the best personal trainers out there, if you need a personal trainer ask for Brandon you won't be disappointed and get ripped quickly. I'll certainly be back.