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July 2025 by Cass C
The worst customer service. Items priced wrong and “nothing they can do” and “not there problem” isn’t it their job to price the item…. Lazy employee. Item was priced $64 rang up at $70, nothing he could do and had no reason why, sounds like a scam to me.
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June 2025 by Muhammet Emin Boyrazli
I’ve been to this GameStop a few times and it’s always a good experience. The manager is super friendly and really knows their stuff. They take the time to help you out without rushing you or trying to upsell everything.
The store’s always clean and organized, and the whole team is nice and easy to talk to. It’s just a solid place to shop for games or gear.
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June 2025 by CEO MO
Horrible customer service
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April 2025 by FaZe Dream
Daifa and Brodie are rockstars!! I can’t go anywhere else ⭐️
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March 2025 by Robert Henderson
2pm on a Monday and no service sat here for a hour smh
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March 2025 by Curtis O
Nice store but manager takes way too long at register. Each time I visit I spend at least 5-10 minutes waiting on 1 customer at register.
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March 2025 by Karen Milano
Very helpful to this grandma!
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August 2024 by B A
Dalton was awesome and super helpful. I always ask for him to help me has a lot of knowledge and is very friendly will be returning
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June 2024 by Lee Thivierge
Fast friendly service I use this GameStop as my main one. New rules on there insurance service beware they are now trying to replace you newly bought equipment for used equipment. Which new for new is the only reason I used there insurance for the last 10 years on everything I’ve ever bought from there will be checking out other options like Best Buy for new purchases due to GameStop changing there rule after I bought and paid for my insurance under old rules they are still trying to force me into new rules. Unacceptable!
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June 2024 by tyler lane
Purchase a used controller and nobody obviously ever tested it since the charging port is broken, being a ps4 controller it cannot even be paired either
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June 2024 by Ryan Lee
Came to this location, looking for assistance with buying some Nintendo switch games for my son’s new Nintendo switch lite. Dalton was quick to greet me and assist in anything I was looking for he provided exceptional customer service and also provided exceptional knowledge for future purposes when it comes to operating this new console for my son and how to activate the parental controls. thank you again Dalton for providing exceptional services at this location.
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March 2024 by alexander brewer
I have had a poor taste when it came to GameStop's of late. This location has really surprised me with the attentiveness and help especially when I came with about 50 items for trade. If I could tell them thank you again I would
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January 2024 by Diana
I just called about an order of mine and the girl that answered was beyond rude. I had a question about my online order and she was already bothered and seemed very inconvenienced. So I gave her my order number and was trying to explain the problem but she cut me off and said rudely that sometimes new games will be open and not in the new packaging and I said with stickers all over them? I said that doesn’t seem right because the games were supposed to be new, unopened, not used. I was interrupted again and she said that I needed to contact customer service and that it’s not her problem. So I said, hold on a minute let me finish what I am saying and she said, Do you want the number to customer service or not!? I was in shock and I asked her if she could let me explain and she just hung up on me. It made me feel horrible not to mention my kids heard the conversation. That was so upsetting to me and my kids. That girl has a serious issue with her job and needs to be trained on how to deal professionally with customers. I am very disappointed and don’t think I’ll be shopping there ever again.
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January 2024 by Matthew Rhody
My kid asked for two things from Santa, one of which being a PS4 Minecraft game. This store was one of the few that had it although they informed me that it was their display. All good, it was new, no problem. I went and picked it up and got ready for the big day. Christmas arrives, kids come down, see that Santa delivered on his promises and chaos ensues. That is, until my daughter opens the case and sees that there was no disc. The look of disappointment on her face was heartbreaking. Thinking this was a great opportunity to explain that sometimes even Santa messes up, Ipromised to reach out to the big guy to try to get it remedied. I called Gamestop on the 26th to discuss it and the lady who answered was aghast that it happened. She assured me they had the disc and i could come oick it up. I went to Gamestop on the 27th to pick up the disc and the gentleman that helped barely uttered any words, no apology and just stared blankly at me when he finally found the disc. I would think that upon realizing that they screwed up a kids Christmas somewhat that they would be somewhat reticent and offer an apology in person. I'm very disappointed in that gentleman's handling of the situation. I'll be utilizing other Gamestops going forward.
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December 2023 by Jacey Kerfoot
They have tons of items on the shelves that aren’t even in stock. Not one item has a price on it. The employees clearly hate their job and are less than helpful. They had zero idea as to what was or wasn’t in stock, couldn’t find anything we were looking for and we will never be returning. Thats absolutely RIDICULOUS. Empty boxes on the shelf even though they literally don’t have the item. I’ll take my chances at Best Buy, thanks but no thanks . What a nightmare.
