H-E-B Pharmacy is a trusted source for routine immunizations and the COVID-19 vaccine, ranked #1 in customer satisfaction. The location at 10777 Kuykendahl Road has a drive-through on the left side of the building. Many find it very helpful and note a positive difference in customer service. Some issues exist with communication between the pharmacy and the system used to receive prescriptions. Problems with the system from time to time can result in frustration, phone calls, and prescriptions needing to be re-sent. There can also be instances of medication being out of stock, which is difficult for patients in need. The pharmacy aims to take care of customers and hopes to resolve these problems in the future.
