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March 2024 by Khadejah Little
I had a great experience. Kristine Youngblood gave the best service. She was so patient and gave me tips for the future.
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March 2024 by Vanessa Gibbens
My experience with this location could not have been anymore horrible. I wasn’t even there 3mins before the original person assigned to help me had to pass me off to someone else because they couldn’t/didn’t know how to work with multiple types of tax forms.Then the person I was passed off to. Wow. I thought they might actually be able to fully takeover and use their expertise to advise me on the right things to, which is the entire reason why I chose to go there instead of filing on my own, but nope! Every single question or piece of information needed, this “professional” just kept asking ME what I thought should be entered or how I filled it out for previous returns because they didn’t know what to put. They wouldn’t even look at all of the extra documents I brought for advice on write offs for business expenses and just asked if I was okay with being taxed on the full amount?!I finally got up to leave because they were no help there at all and this person got so petty with me and just completely blew me off when I thanked them for their time. It was an absolute disaster and I’m beyond disappointed in how this appointment turned out. I’m sure it’s possible to have a good experience if you’re lucky enough to meet with an actual professional that knows what they’re doing but the two I met with today were far from that.
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March 2024 by Shawanda Jessie
Service is fast.
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March 2024 by Big Mac
I tried to get in touch to help with Tax preparation. I called and left messages but didn't hear from anyone. I am sure this is a very good tax office if you can get in contact with them.
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January 2024 by Amanda Perez
I love this place! Great service. Very professional! I've been a returning customer for about 9 years! I recommend this location. It may be a little pricey.. but all I have ever had to do was give my paperwork and wait to receive my maximum refund! They also provide a refund advance if wanted.
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November 2023 by Dillian Falbe
WORST SERVICE EVER! I would avoid using HR block at all costs. I’ve never seen such incompetence especially with a service that handles your taxes. Gregory was in charge of my information and used his service for the 3rd year in a row. I’m beyond disgusted at how they can treat a consumer like they have myself. I have been waiting since February and it’s now almost November. Still no refund because Greg forgot information needed to submit. I call the IRS and they first told me to call HR block which I was told that the tax pros were then out of season and I couldn’t get help. It’s been months of back and forth. I’ll do my best to spread the word to never use this service.
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October 2023 by Dave
Had trouble understanding my tax pro';s English.
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October 2023 by Debbie Van Heest
Easiest tax return ever, even though my tax situation got more complicated. Thank you!
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August 2023 by Sheila SAL
They were very knowledgeable and courteous while completing my taxes. I filed an extension and they filed my taxes. I came here last year also.
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May 2023 by LaNeta Bobinger
I wish I could give zero stars. I brought in my tax information a few weeks prior to April 18th. I downloaded the app and it showed C. Weaver was working on my taxes I was sent one question by Ms Weaver which I responded to and she responded to a question I had. I started getting concerned as the 18th approached as the ap stated my taxes weren't complete. I sent several chat messages and left voicemails on the 17th for her asking if I needed to file an extension. I received one phone call from Mr Cox assuring me that Ms Weaver would return my call the next morning. Never heard from her or anyone from their office on tax day and I phoned and the receptionist told me three times they were busy with other clients, which I reminded her I too was a client.Long story short..... never heard from anyone. I called on the 19th and explained my frustration to the receptionist again only to find out that Ms Weaver is the branch manager of this location and two others. I asked to have someone else do my taxes and to call me. It has been ten days and no phone call. Beyond upset!!!!!!!!
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April 2023 by James Hales
We've only done our own taxes and decided to have someone else do them with us in person this year. We met with Greg who was very informative and swift in the filing of our taxes. He helped us understand where certain charges were coming from so we can better prepare for next year.
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April 2023 by Bartholomew Harris
Great experience, had no problems at all.
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April 2023 by Alex Garretson
Mrs. Sheralyn Johnson at the Sawdust & 45 location has been my tax consultant for 3 years now and I have nothing but good things to say about her. She's quick, efficient, helpful and personable. I recommend you all go see her next year!
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June 2022 by Jerome Collins
This year was the worst out of 10 + years. 2 previous people helped me and disappeared and had to file for extension. Paid $300 which is the most I've ever paid. I will go a different route next tax season and there after.
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June 2022 by Rose Bruno Bailey
Yalanda Charles is so helpful and kind, and made the experience a great one. She’s efficient and so detail oriented.
