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January 2024 by Sarah Elizabeth
The staff was friendly, the breakfast fell short. We would have liked there to be enough food for everybody waiting in line, we made due with what was left and ended up leaving with a couple of apples
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December 2023 by Tom K.
5 star experience for us on Christmas Eve.Big spacious room with separate sitting area and two queen size beds. Everything was fresh., clean and inviting.We travel with our digs and are accustomed to paying the extra $75/night to have dogs in the room. Many hotels will not allow you to leave pets in the room when you go out but this one does, which was nice.Very convenient to the grandchildren as well as the Woodlands Mall.Breakfast looked pretty standard for these places with plenty of good, but wR didn't stay for breakfast.
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December 2023 by Peggy Millsap
My son chose this lovely hotel for our one night stay while visiting him for my daughters birthday. The gentleman that checked us in was also who checked us out the next morning, he was very friendly and professional. The room attendants do a wonderful job as the rooms were very nice and clean. The entire hotel was clean and smelled nice including the elevators! It was very easy to get to and there's so much to do close by. We thank you for your hospitality and we will choose you again in the future as needed! ?
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December 2023 by James Miller
Let me start by saying the staff at this location are truly amazing. Seriously they are friendlier than a box of kittens. From the front desk to the maintenance team. My only wish is that they would compensate their employees for their hard work and dedication better. Definitely under appreciated.Super clean, great location and for the most part up to date.Only downside is the overhyped breakfast and stiff beds…Nearby activities: Music venue, river walkFood & drinks: Close to numerous restaurants and clubs
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December 2023 by Monica Rawlings
My mother stayed at this location for several weeks and left her nice makeup mirror in the room by mistake. She called and they did not have it in lost and found. More than likely it was stolen by the cleaning crew. What a shame given that this is a nice hotel and great area.
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December 2023 by Damian Hernandez
The rooms are outdated, pool is small, no parking ever available because is full. Room was dirty, nobody cared. The buffet for breakfast closes 15 minutes before they should. Tv is not a smart tv. Not to par with the Hyatt name. Definitely not luxury.
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November 2023 by Brett Sanders
Great hotel. Very clean and friendly service. Nice lounge and bar area with sports at night. Free Breakfast and coffee in morning. Close to restaurants and shops. Very reasonable price. The rooms were well cleaned each night. The tv works well and has many channels.At night the bar has a decent amount of beers and 3 tvs. A few people were hanging out each night and it had a positive vibe. Was able to watch hockey and basketball at same time.In the morning the breakfast had eggs, sausage, French toast, bagels, yogurt, oatmeal and more. The coffee was decent and had milk and creamers.There is a goode company restaurant within walking distance with seafood and Mexican. Also a circle k is very near. It’s also possible to walk to more shipping within a mile.The air conditioning works very well in the rooms. They’re kept cold but adjust easily.
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November 2023 by Mí perro es muy feliz
The people who attended to me were very kind. The rooms were very nice and comforting. The area around the hotel is very beautiful. Would recommend!
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September 2023 by Meghan Ervin
This place truly was top notch. The price was great and the place was so nice. It felt safe and comfortable. Great breakfast in the morning. The staff was so friendly, they made us feel right at home. We will definitely be back!Rooms: Very clean and nice.Nearby activities: Woodlands mall, Cynthia woods pavilion.Safety: Felt super safe and tucked back in the trees.Food & drinks: They have a mini bar down stairs, with drinks, coffee and snacks.
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September 2023 by Dominique Bush
Book a room to celebrate our anniversary this weekend with a stay-cation, and we had such a blast! Myra and Zyon were so nice and took such great care of us and addressed all of our needs. We enjoyed the drinks at the bar, the nice pool, and the outside patio area. The suite itself was very nice, clean and spacious. The location is very close to the Mall and the many local business surrounding the area, making it a perfect place to explore what The Woodlands have to offer. Definitely going to book another stay soon!!Noteworthy details: Myra and Zyon had the BEST customer service I’ve ever experienced!! Really felt like I was apart of the family! Thank you ladies for being so attentive!
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September 2023 by Jay Smith
This is the second time I've stayed here. It has been an incredible experience both times. We came to a conference down the street & this is the perfect spot.A special shout-out to Myra & Kevin for their incredible flexibility and hospitality.They need a raise :)
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September 2023 by Kyle Owen
Great location in Woodlands! Breakfast is a great variety of items each morning. The staff was very hospitable and kind. Especially the night shift team of Myra and Kevin!
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September 2023 by Carlos Jacobo
Nice hotel, the breakfast buffet is not that good, and you have to ask to restack the food if you want to eat.Rooms: Large well distributed roomsFood & drinks: Poor breakfast buffet
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August 2023 by Donna Smith
We were displaced by the recent storm w/no electricity & The Hyatt Place was perfect for our stayRooms: Clean and readySafety: No problem with feeling safe
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August 2023 by Shortel Brent
Clean friendly staff. Location close to nice shopping, dining, waterfront parks, and concert venue The Woodlands Pavilion.Rooms: Clean
