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October 2023 by Sommer Brand
We had a wonderful experience at Mercedes Benz woodlands with Kathryn as a sales woman. She was patient and respectful and she listen to me and what Vehicle I wanted. Also did not pressure me to sign and she made sure I got what I wanted.I will definitely use her again. she even followed all the way through to the end of the deal she did not hand me off to finance when her part was done. At the end of the day I left Mercedes with a smile on my face and no regret. Again we will definitely be using her for are next vehicle and we highly recommend her.
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October 2023 by Kandra Marshall
From the moment we walked in, the experience was nothing short of outstanding. The warmth and professionalism of Katherine made the entire process seamless and enjoyable. She and my husband were in communication months prior and she took the time to understand our family needs and preferences, and contacted my husband when the perfect vehicle was available. My husband's thoughtful gesture made possible by Katherine and her manager Justin will forever be cherished. Thank you for making this car-buying experience memorable.Mercedes Benz of the Woodlands has gained loyal customers for life.
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October 2023 by Philip Straka
Thank you very much, Michael Thomson, for locating our perfect car! You made the entire car buying experience super easy and enjoyable. It was a pleasure working with you.
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October 2023 by The people's reviewer
Impeccable service! I drive past multiple Mercedes dealerships in order to get my vehicle serviced here. I've tried the rest and none compared to this place. Juan Renteria, our service advisor is always so friendly, professional and knowledgeable. He always makes our visit here very favorable along with all the staff. They make me feel like buying a new car every time I visit. That's how pleasant this place is.
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October 2023 by Kandra B.
From the moment we walked in, the experience was nothing short of outstanding. The warmth and professionalism of Katherine made the entire process seamless and enjoyable. She and my husband were in communication months prior and she took the time to understand our family needs and preferences, and contacted my husband when the perfect vehicle was available. My husband's thoughtful gesture made possible by Katherine and her manager Justin will forever be cherished. Thank you for making this car-buying experience memorable.Mercedes Benz of the Woodlands has gained loyal customers for life.
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September 2023 by Twin momma
We had the best experience here! David Gonzalez was on top of it! He kept in constant contact with us until he found the exact car that I wanted! He called as soon as it came in and later that evening I was driving it home. I have nothing bad to say at all about my experience and I will definitely be going back when we need service and will reccomend to anyone looking for a car. David is the best!
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September 2023 by Angela B.
We had the best experience here! David Gonzalez was on top of it! He kept in constant contact with us until he found the exact car that I wanted! He called as soon as it came in and later that evening I was driving it home. I have nothing bad to say at all about my experience and I will definitely be going back when we need service and will reccomend to anyone looking for a car. David is the best!
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September 2023 by Renee H
I walked into this dealership and instantly knew I’d made the right choice to stop here. Everyone was friendly and helpful!!! The atmosphere was par none excellent! Even the snack bar. Loved everything about this experience. Went in wanting a G-550 and drove away in her in little time. Thanks Abba Toure for making this a wonderful experience. Look forward to working with you and Mercedes of the Woodlands again.
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September 2023 by Kara Osborn
After going to ‘other’ luxury dealerships and getting little to NO help, I went to MB The Woodlands. I was immediately greeted by George Buchanan. He made the process of buying a car there seamless. I had to order my AMG GLE53 since there are NONE in Houston it seems, but that was also stress-free as George walked me through the process. As of yesterday, I picked my my beautiful new AMG. It was more than I could have hoped for. Mercedes makes a beautiful car! George was with me the entire way, always letting me know where we were in the production process. I never had to get with him, hunt him down, etc… he always got with me first. Customer service at MB The Woodlands AND George Buchanan are the very best! I know I made the right decision buying here.
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September 2023 by Rachel S.
My salesman was very informational, patient, professional and I appreciated his efforts to advocate for me in the transaction. We were not able to come to a final sale or lease agreement for this visit. I will go back in the future should I want to look at another Benz.
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September 2023 by Margaret M.
I just purchased my first MB & I can't say enough about how wonderful my young salesman, David Gonzales, was to work with. David certainly has the top 2 qualities a salesman requires- excellent listening skills and thorough product knowledge. Though he knew I'd been driving a competitive brand & was still leaning in that direction for my new purchase, he was anything but pushy. Knowing which MB was in the similar class as the competitor's car he showed me a gorgeous car, took me for a drive and I was able to experience/ learn from him the benefits of the MB. After several days I returned on a busy day & David was absolutely professional, patient, & thorough in making me comfortable in my decision to purchase the MB. In rating David from 0-5 stars, he's a 6!! PS: So is my new E350
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August 2023 by Michelle Webb
We had the best car buying experience ever with Sam Kraim at MB-Woodlands! He was so friendly, went through inventory and made great suggestions based off of what we told him we were looking for. He suggested the E400 Coupe which we fell in love with. He explained all of the buttons and components on the car, made sure he answered all of our questions, and it was completely pressure free. We left with a beautiful coupe and no buyer’s remorse. Such a different experience than any other car buying experience we have had. We will send all of our friends to see Sam in The Woodlands!
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August 2023 by Wanda Horace
As always, an over-the-top experience! They are the “Best-of-the-Best!” Not only are they professional and knowledgeable, but they are also personable. My dedicated team was: Salesperson (Michael Thomson), Sales Manager (Nick Botusan), and Finance Manager (Arturo Gutierrez). I am always impressed with their expertise. This was my fourth purchase from MBOTW, and I absolutely would NOT go anywhere else for my Mercedes-Benz needs!
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August 2023 by J A
Just purchased a vehicle from here and it was a very pleasant experience. Worked with Michael Thomson. He was amazing! Great attitude, not pushy, answered all our questions and found us the car we were looking for. Arturo in finance was also great. Smooth, fast, and super easy! Overall experience was great! I would definitely recommend buying a car here.
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August 2023 by Revo R.
I've been looking for a CLA 250. We purchased a GLE 450 from Katherine Stern in 2020. She is such a joy to work with. I have to say I almost decided to keep the car I had but after a few nice emails I went to the dealership yesterday where she met me, her day off I must add. First 250 she had me test drive....SOLD! She will always been my go too anytime I need a new Mercedes! This dealership is first class! They treat you very well!!!!!
