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December 2023 by Mark C.
I have always received the best service from Caliber Auto. I have had the work on my truck a couple of times and never had a bad experience. They have always been very coutious and professional.
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November 2023 by Carl Rainey
I had a part of my coolant system break while driving and was unable to drive my car to any other auto shop. When I was finally towed there, I had asked them to repair it over the weekend. Over the phone, they told me it would be almost 1000 dollars to fix my car. When I returned on Tuesday, they charged me 120 dollars just to tell me what I already knew, and they didn't even fix the problem I had asked them to. I found out 15 minutes down the road, and I am once again stranded an hour away from home. Do not be fooled by the pretty waiting area, do not waste your time and money on this place.
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November 2023 by DARLENE TAYLOR
My husband went in to have his jeep air conditioning repaired it wasn’t cooling. So Caliber on 1488 told him that he needed water pump because it was leaking the Jeep has never leaked but wanted 1300 dollars and then we needed a condenser then they would test to see if needed anything more! So we said no we will come get we paid the 129.00 for them to evaluate the situation .Well not sure what kind of mechanic you had looking at this but after taking to Ricks automotive on 105 this was our issues; number one it was a tiny bit low on Freon but the only thing really wrong was my husband didn’t have the a/c button pushed on .So I don’t appreciate being charged only to try to pay more money for nothing wrong.Please take your money to someone that will give you honesty.Service: Air & cabin filter replacement
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October 2023 by Eli Addington SR
The guys at caliber are some of the most standup guys I’ve had the privilege to work with. Their customer service is the best in the business and it’s not them trying to brown those customers it’s genuine and I gotta say, I felt confident that my vehicle was in the right hands. My extended warranty carrier, lost my truck after towing it, and believe it or not could not tell me where they took it. By the time it was located two or three different caliber locations we’re all working together and they show on my vehicle and went and picked it up for me. They got right on it. Got it fixed immediately and I’m as happy as I could be thank you guys for everything.
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October 2023 by Jason Sung
I love coming here because they always make me feel like family! Jason is my usual advisor which is funny because my name is Jason too! They have a great waiting area with magazines and a tv. They also have a huge play place for your kids so you can keep them entertained while you wait! Overall 10/10!!
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October 2023 by JAR
What an amazing place to have my car serviced. I have been working with Stuart on many different occasions. He is so polite, kind and professional and I trust him. I highly recommend Caliber Auto Car. Just look for the American Flag in front of their facility!Services: Tires
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October 2023 by Christel Deen
I have been bringing my Dodge Durango here for years manager Colin is always available to answer my questions. Service advisor Clay took care of me with my last car troubles and went above and beyond for me. I am appreciative of being able to trust them with my vehicle.Services: Air & cabin filter replacement
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September 2023 by Eileen Borski
Great service. Kept me informed along the way. The staff were friendly and helpful. Repairs completed same day. In addition, needed to be picked up at the end of the day and the representative helping me made sure that happened. Thanks!Services: Steering & suspension repair
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September 2023 by Karitza Hernandez
This place is great for all your car needs! They have a great play center for the kiddo's while you're waiting for your car to be serviced. They offer Starbucks coffee, and comfy chairs in the lounge area. The manager, Collin was checking in on guests frequently in the lobby, offering water/coffee, and keeping us all updated on our car wait times. Felix was my advisor and he was also great! I felt 0 pressure to purchase anything, they just informed me of any/all recommendations for my car that were due at the time. I will definitely be back for my next car service!Service: Vehicle Inspection
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September 2023 by haley scales
I love coming to this location of Caliber Auto! My service advisor is always Felix and I wouldn't choose anyone else! He always takes the best care of me and my car! The Manager, Collin, is so accommodating and genuinely kind! I will always recommend this store/company to all my friends and family! Thank y'all!
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September 2023 by Pat D
Excellent customer ? service, was greater by Carla and made me fell right at home with nice cold bottle water and 1st class service. Car was inspection with wicked good time....ladies and gentlemen they have a playground for all you little gobblins to play in, and it's closed off so no one has to listen to them, it's wonderful ?. I almost feel asleep while writing this post the chairs are so wonderfully comfortable and the music makes you happy very good atmosphere. ? Stewart helped me out and was the mechanic that inspection person/mechanic guy. Very cool and was perfect.
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September 2023 by Nathan LaBell
Amazing service and fair price. Its hard to trust mechanics now and days because they lie to you to get more cash from you but I took the car and I had an idea of what was wrong with it, 30 minutes later they came back and boom I was right. They know what they are doing and nice people. They took there time to fix the problem which is always a plus for me. If something else breaks down I sure will come back. Thanks Caliber. They also have a little play area for kids so that helped
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August 2023 by Anna Garza
I wanted to take a moment to compliment and thank everyone at Caliber Auto Care in West Woodlands/ Magnolia, TX and especially Carla Castillo. Carla’s professionalism, kindness, and excellent client service should be noted and rewarded. Your team has a gem of a client services representative in Carla. Working in client-facing positions in corporate America for over 20 years, I would be blessed to have a colleague like Carla. I’ll be recommending your business to friends and family in the area, so they can work with Carla too.Services: Vehicle Inspection
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August 2023 by Carol P.
OMG! These folks are amazing! Felix helped me and he saved our family vacation! He is my hero! Felix was an absolute professional! This man deserves a Metal of Honor! Thank you so much Felix, you are an incredible young man! I will always be grateful for all of your help, and 10 minutes before they closed! That is unbelievable! I will be coming here for all of my service, thanks to my Hero Felix!!
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August 2023 by Ryan R.
Great service, great atmosphere while I waited, friendly staff and even found me a discount code to save me money, win!
