-
January 2024 by Lacey Jeana Maree
Noah and Camm did an amazing job with my oil change & inspection today. They were very patient and answered all my questions. Great customer service all the way around! 10 out of 10 would recommend to anyone!
-
January 2024 by Jana Maler
The employees were courteous and knowledgeable. The service was good. I will definitely go back for regular oil changes.
-
January 2024 by Mira Pistillo
I’ve been going to Take 5 for oil change and state inspection for the past few years. I NEVER had a bad experience and that is why i keep coming back to them. There is not enough good to be said about the business. As we all know, the most important in any business is a good crew, and this location has amazing crew of guys! They are so polite, friendly, helpful and knowledgeable. See you next time! Thank you!
-
January 2024 by Laurin Muller
I appreciate how fast the service is, but I do think it’s overpriced. $100 for an oil change for a Tahoe. And $60 for windshield wiper replacement.Also I called the store to make sure they were open because it was a holiday. The representative offered me a $15 coupon if doing an inspection and oil change. When i went to the store and mentioned the coupon- the store rep knew nothing about a coupon therefore would not offer me the coupon.
-
January 2024 by Ruth Bowers
The 10-minute oil change was more like an hour, not including about 20 minutes waiting in line. So time wise, not any better than anywhere else. The oil change seemed fine. It is nice that you can just stay in your car. Both convenient, and you can see what they're doing. I didn't like that the technicians weren't familiar with what oil should go with what make and model. And they weren't very good at describing the different offerings. If I go again, I'll have to do a little research and figure out ahead of time which oil I should actually be buying.
-
January 2024 by Giuseppe Pavan
Far from living up to its motto, I had to wait for about 2 hours with only one car ahead of me. This place used to be good, but not anymore. It's the only location in this country where I've had to wait for more than an hour for a miserable oil change
-
January 2024 by Madison Washburn
The Woodlands location always takes great care of my car and me when I’m there! All the staff is friendly an try to communicate quickly about wait times! Great job! I will always return here for my oil changes and inspections (upon other needs as well)
-
December 2023 by Jacob Gutierrez
Take 5 is an EXCELLENT business and I have always had great experiences. I have been doing oil changes and various other services at Take 5 for years. However, this location needs to step up its service and speed. Although, there was a line of about 3 cars deep when I arrived, I waited for over an hour for service. Additionally, it seems their service members need some additional training. I usually change my own cabin air filter, but with it being the holidays, I was happy to pay more than usual to a great business. It took 20 minutes to have my cabin air filter changed, a service that should typically only take about 5 minutes. I also has to constantly remind them about items i.e. washer fluid, tire check, show me the engine air filter, and show me the new safe level of oil. I will continue to support Take 5 but unfortunately, I will have avoid this location in the future.
-
December 2023 by Meredith B.
I had a meet up nearby and decided to stop for my smog check (I'm 10 years a Texan and I still forget what it's called here!). An employee came out to see "what I wanted" and told me the state check would only take a few minutes and I'd be in there in less than ten minutes. Twenty five minutes later, I pull into the bay. Everything is going fine until the tech tells me my wipers are streaking, must be dry rot, have to be replaced to pass inspection. My wiper blades were RainX only a year old, I couldn't see the streaking but, even if I could, he was pointing to the lower right corner of the windshield..... which doesn't matter as a driver. I got forced into buying new blades at $25/per. He threw my blades into the trash and, when I asked to have them back, he said he wouldn't be able to find them (?!?!). I hate when men think women are suck complete idiots that this kind of scamming is okay. I had to replace them a few months later (today) because the ones I was forced to buy from them were absolute garbage and I REALLY couldn't see in the rain, despite wiping them down with a cloth etc. Avoid. They suck.
-
November 2023 by Will Robedee
A little longer than 10 minutes. Service was polite and seemed to be scripted that way. The Service agent was apparently training a new techOil change prices are unreasonable at most places. The $25 website coupon made this almost palatable.
-
November 2023 by Natalie Padgett
I had a GREAT EXPERIENCE at this particular location of Take 5. Neil was the Take 5 employee who made the entire experience of getting my oil changed as fun and enjoyable as possible. Neil was very personable and professional, and that is the reason I will be going back to that location even though it is not the closest to my house. I was out running errands and decided to pop into that location, and now that will be where I go for every oil change or other service offered by Take 5. Neil was very welcoming and knowledgeable and did not push any sales, as I usually change my air filter/wiper blades, etc. He respected that but let me know the current condition of the parts that probably needed my attention soon. I hope you all pass this review along so he knows he gave a great customer experience. As a small business owner, I believe in letting companies know when they have an AWESOME employee, and I have an outstanding experience due to that individual.
-
November 2023 by Caren Ghiselin
Courteous, knowledgeable, respectful and fast. Love that they keep a record of past transactions, very helpful. Honoring military service with a discount is big plus. Highly recommend and will continue to be a loyal customer.Service: Air & cabin filter replacement
-
September 2023 by Michael R.
These guys are super quick and efficient, you sit in the car and they really do have your oil changed in about 5 minutes.I am writing this review to say: that for any military or veterans out there, Take 5 offers a massive 20% discount on services for Veterans! That really tipped the balance for me, and I started taking all my vehicles there. You have to ask for a discount and maybe show proof of service (I have DV plates). So rather than chase coupons and specials I can beat Walmart any day with Take 5.I am giving the 4 stars because this location has had some staffing instability (sort of hard-to-find people who want to drain hot oil from cars on a 110-degree day with no air conditioning) and sometimes they have been out of my preferred oil.But 6/8 times everything has gone quite smoothly, and the price is right.Of course, they always try to sell you a new air filter--everybody does that--just say no unless it is really dirty looking.
-
September 2023 by Joel C.
I came this morning thinking I had enough time (hour and a half) to get my oil change before running some other errands. Waited for 50 mins without anyone coming up to me, asking me what I needed. I parked behind another car and sat there for 50 mins watching the 3 staff arguing and bumbling around. I ended up leaving before I could even get asked a question because I didn't trust a single one of those employees to service my vehicle. I've learned my lesson not to go to this location or the 1488 one for fast and efficient service. Rarely leave reviews, but this just bugged me this bad I guess.
-
September 2023 by Mikayla Jones
I came this evening to get my oil changed. This was my first time here. They changed it super fast! I waited in the car & while waiting, they brought me and my daughter a drink :) Elijah and the rest of the men there tonight provided excellent customer service. They also changed out my windshield wipers that I desperately needed. I think I found my new oil change place. Thank you guys!
