Ulta Beauty is a popular US beauty retailer offering a wide range of products from various brands, including Tarte, Fenty, and CHANEL. They also feature exclusive products like Kylie Cosmetics and Olaplex. The store's salon provides services such as haircuts, hair coloring, and makeup applications. Customers have praised the staff for their helpfulness and knowledge, with one mentioning that a staff member went above and beyond by helping find a waterproof concealer and reviewing skincare routines to address watery eyes. Others have highlighted the exceptional service from professionals like Raya for brow and chin waxes and a stylist for a great haircut and recommendations. While some customers have expressed concerns about the store's refund and exchange policy, which requires personal information even with a receipt, the overall shopping experience remains positive. Customers appreciate the vast selection of beauty products and the skilled salon services, making it a popular destination for beauty needs.
Zoe, the MAC specialist was super sweet. She was very helpful as I am a beginner in makeup. She was able to make me feel comfortable in asking questions and guiding me on making the best decisions for my skin and what I was aiming for.
August 2026
Excellent customer service! The workers are always friendly and helpful here. Also, the brand/product selection does not disappoint. Decent savings and incentives if you're a rewards member.
August 2026
Came to look for ELEMIS skincare and Dani the MAC beauty advisor!
