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December 2023 by Karita Gosafd
Staffs are friendly, however, we have to wait for long time. Need more staffs and professional services!!!
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September 2023 by David Glocar
I've had accounts all over Texas with Wells Fargo Banks since the 80s.From Kerrville Tx to Ennis Tx , all the way to Phoenix AZ .. and this is my favorite branch out of any of them .. It's like a locally owned bank in a small town.. They are very nice, helpful, informative, and super friendly folks..They take care of there business, in a very awesome way.. Hats off to off to The branch manager Mary, and to the hard working tellers Diego, and Danielle.. Great job y'all.!
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May 2023 by David Neuenschwander
This Wells Fargo branch is AWFUL. No less than 3 times I have been here during business hours and they had all the blinds down and said they were closed. 4:57pm? Too bad. They’re closed. 9:07am (when they are supposed to open at 9). Too bad. No customer service and just going to ignore you until you leave. I’ll be moving ALL of my business and personal accounts and my 20+ year relationship away from Wells because of this branch.
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September 2022 by Dawika Saehung
Mostly good experience all the time , but today I have to be in the bank to deposit some cash(over 60 bills) ,the banker give me advised that I should deposit at the ATM (no need to park,walk in etc ).The reason to deposit at the bank bc over 60 bills or else I will deposit at the ATM, from now on I will be aware of that ,anyway I said sorry to the banker for her time. Thanks again for helping me deposit the money ,and I still love Wellfargo bank❤️
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September 2020 by Brendan Keough
Somehow even due to covid they have managed to maintain excellent standards and customer service. Thanking everyone at this location for their hard work! You are appreciated
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September 2020 by Aaron Nieto
Friendly staff. Madison Sanchez was absolutely phenomenal in assisting me with closing my accounts and answered all of my questions and concerns!
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April 2020 by Roberto Chiong
Always friendly staffs in many banks, but for some reason I feel it more in this bank's branch. So I usually drive to this one which is a few miles further than the nearest one.
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April 2020 by Sean M.
I have been doing business with Wells Fargo for over 20 years from living in California to Michigan and now Texas, I have financed and paid off 5 mortgages and have recently conducted all of my small business banking here. However, they have slid down hill. The recent customer service and lack of support is horribly. Nobody here knows what is going on. The more people they transfer you to the more different answers you get. Definitely not customer centric. I am switching banks immediately. Stay away
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May 2019 by Daina B
Wanted to have the least amount i can to close out my bank account. The teller named Jeff whom by the way looks like he eats like a pig, had the narcissistic opinion he thinks he can tell me (a customer for years) by being very unprofessional. Saying to me this is just enough to buy from McDonald's. I am so glad i got rid of such a disappointment known as a bank. As well as they are known to be crooks(all banks included.) I hope no one else uses this bank.
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February 2019 by Shane Martin
I must admit I was pleasantly surprised by the friendly courteous service we recieved right when we walked in the door. I recommend this branch if your going to be going in to speak to someone.
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January 2018 by Jen L.
If I could give zero stars I would. This bank says it has a delayed opening due to a storm yesterday. We had NO---ZERO accumulation of snow and the roads in the woodlands are perfectly clear. I've been running errands all morning. In fact bank of amer
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August 2016 by Miss Perez
Great service , made my day better with their great customer service!!!! thank guys Especially to Joseph thank you
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June 2016 by Jerry Hatchett
Great branch for Wells Fargo. Always friendly and genuinely helpful if they can be.
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September 2013 by Noor Ahmed
There customer service is awesome and all the employees are very helpful, once you walk in to this bank you get what you need done and walk out happy and satisfied They are the best
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May 2012 by Caroline Worth
They have the longest lines