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September 2023 by Julie
Dane Blakeley, Sr. Banker, was extremely helpful with us as we tried to understand how to properly send a wire transfer, which we had never done before. We visited him twice in his office, and we also called for assistance, and he was so generous with his time - even without an appointment. Thank you so much!!
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September 2023 by Julie Clark
Dane Blakeley, Sr. Banker, was extremely helpful with us as we tried to understand how to properly send a wire transfer, which we had never done before. We visited him twice in his office, and we also called for assistance, and he was so generous with his time - even without an appointment. Thank you so much!!
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September 2023 by Frank Martinez
The tellers at well’s Fargo on six pines and lake woodlands drive were VERY rude on the morning of sept. 23 rd at about 11:25 my granddaughter was trying to cash a wells Fargo check, she only had her collage ID and a picture of her social security on her phone that they wouldn’t accept she has no credit cards, I can under can understand if they wouldn’t take a picture of her social security card from her phone she doesn’t carry her social security card on her on account she afraid she may lose it, but do they have to be so rude, my granddaughter wasn’t the only one they were rude there was a older man’s that walk out of the bank saying a few choice words
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July 2023 by Roger Christ
Horrible customer service. Is this company going out of business? There is never more tha. 2 people working, and no one can help you with a single thing
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March 2023 by Daniel V.
Was told to take a seat for a basic wire transfer… 40 minutes ago. She said someone will with be right with you. So after 40 minutes of waiting I asked how much longer and she said they didn’t have anyone available for another 30 minutes. Ridiculous. Other bankers sitting around. Sent me to another branch.
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March 2023 by Daniel Verwers
Was told to take a seat for a basic wire transfer… 40 minutes ago. She said someone will with be right with you. So after 40 minutes of waiting I asked how much longer and she said they didn’t have anyone available for another 30 minutes. Ridiculous. Other bankers sitting around. Sent me to another branch.
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March 2023 by Rolando Martinez
One banker said that Wells Fargo doesn’t treat with “Cubans.” This is discrimination. Shame of them.
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December 2022 by Christopher Ricci
I like this branch a lot. It is easy to get an appointment, the workers seem rather competent, and I didn't experience too much of a waiting time. The guy who deals with business issues has treated me very well. This is my go-to Wells Fargo at the moment.
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January 2022 by Melanie Ann
Every time I come to this branch they always take their sweet time. Yes the staff is friendly but have no motivation to get people in and out especially those with businesses to return to. Take the extra minutes and drive to the one 5 min down the road. A lot faster and indeed friendlier
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October 2021 by Tammy Capps
Needed to speak to customer service about money missing out of account. Cannot be taken care of over phone. Told cannot be seen this whole day because I didn't make an "appointment". No one else in bank to help me. How is this service?
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May 2021 by Devon Bell
Why does this bank take forever on commercial accounts ?
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January 2021 by Andrew O
Convenient location with nice drive up atm
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October 2019 by Linda Sutter
I enjoy banking at this branch. Everyone is friendly and accommodating to my banking needs. Accuracy and the courtesies go a long way.
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December 2018 by Haley Malone
I went for a cashier's check and ultimately, they let me know that I could upgrade my account to get free cashier's checks. I ended up saving money and they were quick and efficient. I enjoyed my experience here and the staff was all very friendly.
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February 2016 by elizabeth logue
(wish zero stars were an option) Absolutely horrible customer service from the tellers. After many mistakes with this bank (11 + years holding an account there and even working for wells Fargo years ago) I finally have decided to close my account. Please do yourself a favor and either go to another branch or to another bank. If sales are so important to the tellers, why do they treat customers, either established or new, so poorly? Please Adam (store manager) help your tellers(especially Christina and Marcia) learn the VALUE of customer service....and keeping them. It's pretty Important.
