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February 2024 by rhonda griffin
Wonderful as always!
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January 2024 by L S
I so dislike writing negative reviews, particularly of local businesses, but I feel like anyone considering consignment with the store should be aware of how their consignment is handled. However, this was just my experience. This might not be the norm for others.This was such a confusing and disappointing consignment experience. I've placed clothes on consignment at a few great places over the years. This was my first time at this store. I left many pieces here for consignment (that had all been $40-$120 at original cost). The associate that took them in was so sweet and friendly. She said to check back in late October or so to see what sold.I had forgotten to check back in, so I ended up not going in until early-mid November. There was someone else working this time. When I told her I'd come in to check on my consignment I had left. She told me she was confused and didn't know what I was asking. I felt like that was pretty straigh forward considering the business. Eventually, she found my name. She said, "It doesn't look like anything sold." I asked for the clothes that I had left (as there were so many) and she said she didn't know if they'd been donated or were still on the floor. She said that I could try to find my items on the store floor, but they didn’t have time to keep records on consignors' merchandise. I said that the other stores I'd worked with gave me a specific pick up date (which this one did not) and also knew what had happened to my consignment pieces (sold or donated). She said they had no way to know where clothes went once they were dropped off. The lack of record keeping surprised me, but her blatant patronizing and condescending behavior was unnecessary and disappointing. The fact that the store might still have all of my items on the sales floor and won't return them, but could sell them for profit, seems unethical. She mentioned that their contract states that they do this (yet it still takes advantage of the consignor). However, I never received a contract. I was just told to check back in late October. She offered to print me a contract, so I said that would be great. That way I could see a) how many items I'd dropped off and b) the specific pick up date that she referenced (and I was never given). She said, "Oh, it won't be your contact. It's just a general contract so you can see our policies." This, of course wasn't helpful. I asked for my contract and she said they don't keep consignors' contracts. If not, how in the world do they have any way of knowing what you've brought in or when you're items need to he picked up??All other consignment stores that I've worked with provide me with a contract showing the amount of items I dropped of and a clear policy on when items need to be picked up, along with the number of items consigned.I lost at least 20 items that I would have loved to have donated to a charity for students entering the work force in need of professional attire.I definitely don't recommend this store as a seller. I can't speak as a buyer, so that might be a much better experience.
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May 2023 by Lisa J
Love this consignment shop! Gorgeous clothes and jewelry! Cheryl and Sandy are great!
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March 2023 by olivia
My experience here was so saddening. If I could give 0 stars I promise you I would. I came in here to look for a prom dress and we got absolutely no help nor assistance. There were 2 workers in the store at the time that I was aware of and both of them were engaging in a conversation with other customers. They didn’t even ask if we needed any help or had questions and when we were wondering about the dressing rooms the woman said “you can help yourself.” I really hope that was not the owner because if so I’m shocked at how we were treated. It doesn’t take much to simply acknowledge a human being in your store. I really loved the dress that I tried on and I would have bought it if the experience wasn’t so disheartening. Not sure if it was because they didn’t take us serious as costumers for whatever reason but I would never even give anyone like that my business. I have never had such an uncomfortable and awkward experience in a store before. You shouldn’t wait until a costumer is leaving your store to speak to them, just for future reference.
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January 2023 by Linda Jacobson
I called Sheryl the owner left 3 messages she never called back said I was taking chemo and radiation no call today I hot a lovely person Erin who said yes I took the things in after my treatment and then when Erin called Sheryl the owner she said she wasn't taking in anything what a dirty way to treat a sick person if she didn't want to work with me why didn't she have the courtesy to call shes a real b......h only works with the wealthy Dont waste ur time!!!
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October 2022 by Monique M
Cute resale shop. Lots of inventory, great shoes, purses and clothes. Check them out!!
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September 2022 by Tamesha S.
I just called there. I wanted to know if they are STILL open, still taking in clothes, (due to COVID, some stores are not taking in any clothes) how long the process will be, you know legit questions. Before she can even finish answering my questions she tells me " I have to go" and HANGS UP. The conversation was not even a minute check the picture. I just didn't want to make a blank trip. But I definitely won't be shopping here!
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August 2022 by Lori Newman
I’m so happy I found this gem of a business. The owner and employees are amazing
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June 2022 by Nita Bonita
I love consignment stores and this one didn't disappoint. I've gone on several occasions and have made purchases each time. The ladies that works there are very nice and helpful.
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April 2022 by Villy Cook
Great customer service! ?Worth the drive! ?
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December 2021 by Carla F.
Easy consignment process. Dropped off a bunch of items and they accepted 17. Erin was very friendly, kind, and understanding. She made the process a breeze and we couldn't be more happy with her service. Will update and let you know how sales and payout go.
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June 2021 by Randi Lewis
Great consignment store. The owner is friendly and makes great suggestions for your special occasion. You can find just about any thing you need. Good quality, perfectly priced, and nice sales.
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April 2021 by Laquonda Jones
I love my Brahmin purse I brought from here. The transaction went so smoothly. It was shipped in a timely manner and with love. This place is awesome.
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December 2020 by Kathy Loveslace
Great selection of clothes and accessories. we recently had a girls night out at the store, everyone really enjoyed it. i purchased this red dress there and love it.
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March 2020 by Laura Glenn Burdick
Great experience this week with Anew U Resale.
