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November 2023 by Danrieve Lao
I’m surprise this store has 4.5 stars when the person in there right now is lazy and rude. Can’t return item just bought 2 days ago without receipt. Because the item doesn’t have warranty. I bought a multi meter by the way.
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November 2023 by Claire Sanchez
I walk in expecting to get greeted or asked if I need any help but instead I heard nothing but a girl and a guy laughing so hard to each other. When I was finally ready to check out the girl didn’t even seem like she wanted to help me. Then another girl came in and they greeted her like she was a customer when really she was dropping off food they ordered. Just horrible customer service won’t be back and i’ll make sure everyone knows
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October 2023 by Aloha Gonzales
Went in early and Jess was SUPER AWESOME and helpful. Ryan also provided OUTSTANDING technical support. So glad this place is in my community!! They ROCK. Thank you @Autozone for military discounts!
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August 2023 by Alexa Smith
I was so pleased with the service I received from this business, and especially from Jason. He went above and beyond to help me find and replace the battery in my car at the best price. If I was the store manager, I wouldn’t want to let this guy slip away to another business.
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August 2023 by Rafael Herrera Díaz
We were having battery issues and Alicia helped us find what we needed and even replaced the battery for us. She was the only one in the store and deserves a lot more praise. Thank you so much!
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August 2023 by Tony Bradley
I stood at the register for 10 minutes and there were no employees working the front or even acknowledging my presence in the store.
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August 2023 by BuckWild m
Jared and Scott are always helpful professional and friendly. But I do miss Emily
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July 2023 by Veronica Gonzalez
I visited this location twice in a day and I just had to give a shout-out to both Ernesto and Austin. They provided me with superb customer service. They were helpful, knowledgeable and patient. They did not have the part I needed on my first visit and Ernesto ensured to call the nearest location and make sure they had what I was looking for. On my next trip, Austin helped me and I am pleased with the service they both provided me. I told the manager about their great customer service and she even made sure I was able to find the first part at the other location. Highly recommend this Auto Zone location.
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June 2023 by Marianne Calabrese
I stopped at the AutoZone on 25325 Kuykendahl Road in Tomball because I accidentally pulled my front bumper about 3/4 of the way off as I was backing out of a driveway, and it got caught on fire hydrant. Nonetheless, I made it to AutoZone to see if there was anything that I can do to tie it up so it would not drag on the ground. I asked this younger gentleman named Nate if there was anything that he could do to help me as I still had about seven more miles to go to get home, he immediately went in the store and came out with Alicia, who I guess is one of the managers. Those to put their heads together and came back out with zip ties and proceeded to zip tie my bumper back on to my car. I was so grateful and amazed that they were able to do that. I asked them how much I owe them for the amazing job that they did. They both respectfully declined to take any money. So the next best thing that I could do was give them a great review, that they definitely deserve so, yes I would like to officially thank them on from the bottom of my heart for everything they did to help me. They went above and beyond the call of duty to send me home a happy customer. They were so genuine and so nice and it just touched my heart. Thank you so much Alicia and Nate, your kindness is forever in my memory.
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June 2023 by gary duke
Manager was the one who helped me find just what I needed in mere minutes.
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June 2023 by Michael “Pops” Byerley
This is a nice auto parts store. The staff are friendly and helpful.
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June 2023 by DAVID
very good attention and help, there is always what you are looking for
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April 2023 by JacknJillyBean Fan
Jessica and Alicia are the absolute best! When my battery died they told me how to replace it and gave me essential tips. What was an awful morning turned out great thanks to the two of them! I would not have had the confidence if it wasn’t for them. Thank you!
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February 2023 by Anastasia Konik
I’ve only gone to this store for car oil, filters, cleaning products, etc and usually do pick up. I’ve only had good experiences so far!
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January 2023 by Alondra Lugo
Very nice staff. Even offered to change my wiperblades, which I haven't been asked before.