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August 2025 by Christen Hawkins
Worst experience ever , took my boyfriend to get a rental from them for a work site and made a reservation and even recalled the main office line in tomball was directed to there corporate office to make sure they would still be there at 5:45 when we arrived was told there was no vehicles to rent the man at the front said his corporate office had been reserving cars all day and he was turning customers away, so why would the corporation not allow for there main office number to go to the actual office, unbelievable
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July 2025 by Rob Perez
Avis in general is a horrible company to deal with. They forced me to take an EV when I reserved a regular gasoline car. Then the car itself with only only 18,000 miles has multiple issues that Avis doesn't care to address when I call, they tell me I have to exchange it at the pickup location (over an hour away), otherwise there is this fee and that fee. I do NOT recommend Avis.
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June 2025 by Robert Fikes
Set my reservation on a Monday but they didn't have it on Friday and they had no car available for me. I really wonder what they did with all the information they took on the phone from me. Went to Enterprise they had one available. Enterprise save the day when Avis screwed up and didn't even seem to care.
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February 2025 by Jazzy Belle
I've never had any bad experiences at any Budget/Avis no matter what state I've rented from. The staff at this location were friendly, no hassle with picking up or dropping off. The car was new and clean. No issues with billing...this was another great experience for me! I'll always go with Budget/Avis.
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August 2024 by Shareenne Swingler
Amber is amazing please go see her. She will take good care of you
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August 2024 by Honcho El Bey
Amber was amazing hooks my wife and up on a last minute rental
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August 2024 by Angela Denise Mitchell
A very nice clean place to rent a car to work at good customer service smiling faces and try the best to make everyone happy customer our first
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April 2024 by Jesse Davis
It did the job for a rental but there were a couple things that could’ve been better that was an easy fix.
1. Customer service: there was none lol. Just lack of it all together. No thank you no sense of urgency to get me my car. I’m grateful I was the only person in there or it would’ve taken longer. Drop-off was the same. It was an easy drop-off but just no customer service.
2. The car: I rented a full-size and I get there and I’m given a compact SUV 2022 Mazda Cx-30. I’m fine with that but there was no adjustment on price and no mention to me hey sorry we don’t have a full size. It was just given that I had to an accept it. The car ran good only issue was I could not get the gas door open. It was jammed. Sitting on E at the gas station. I’m a strong man so I was able to get it open by force. But if it was someone else they wouldn’ve been stuck.
The good: the car ran great and did the job. I had to extend 2 days and that was super easy with just a phone call to Avis. Booking was super easy online.
Overall would I rent here again? Seeing there’s not a lot of options here in a pinch I would.
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April 2024 by Stephen Hinze
The young lady at the front was very helpful, and there was no wait. The truck was clean, ran well, and had the lowest rental price around.
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February 2024 by Adel Darvish
Good location. Was quick in and out. Great service by Roderick!! I had a last minute change and he accommodated it with no problems. 5/5 for Roderick!
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January 2024 by Elizabeth Draper
Avis Rent A car ? in Tomball texas will fix your needs up .
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January 2024 by Terrance Muhammad
Great customer service
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September 2023 by Junk Mission
pretty poor customer service.
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August 2023 by kreg mac
Good service! David was very helpful!!!
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August 2023 by Sk J
Roderick is always so professional and nice.
I will always rent from this location.
