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December 2023 by Halbling GmbH
Simply great,I had a huge problem with the misuse of my Daren from a company I had ordered from. But Bank of America, and this bank in particular, really took time for me. Listened and took everything in detail. Helped me to find a solution and made sure that this would not happen again.At the same time, they also took their time very patiently, I haven't been learning English for very long and when I had misunderstandings, they patiently explained everything to me. Simply great...
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December 2023 by Sammy
The customer services terrible. And some of the staffs are borderline incompetent.
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January 2023 by Michael Glaw
Understaffed and very slow at peak times
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September 2022 by Junior
Fast service, Spanish speaking staff available
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April 2022 by Imran Merchant
10 stars. Jermaine helped me to open an account real quick compared to other banks. Very professional and supportive. Will keep coming back to this location.
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April 2022 by Midnite Raven
One of the cashiers didn't want to cash my check, even tho I went there a week before and cashed without any problem. Went to a different brand literally down the road and cashed it without any problem...
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April 2022 by M R
One of the cashiers didn't want to cash my check, even tho I went there a week before and cashed without any problem. Went to a different brand literally down the road and cashed it without any problem...
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March 2022 by Keith Brubeck
New tellers are nice. Don't like the monthly charges so I switched banks you to truist
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August 2021 by Andrew Kulpecz
Understaffed and unhelpful. Appointments required for wires. Go to a different branch.
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June 2021 by Tom Mann
Worse customer service ever at a bank, glad I don't bank there. Branch manager Candice Nance has no clue what customer service is, tried to extort an apology from me after endorsing a check before giving it back to me. And she played the Disrespecting Me card.where are the minus stars???
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August 2020 by Samir Umatiya
Bad location every other bank in world is open idher drive through or walk in only this location is still close. 4 ATM at the location non of them work I can't believe BOA have location like this
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June 2020 by Ivy Perez
Thank you Mayra and your team!!! You guys are awesome with customers service and I am glad you are back in business. Best BOA in the community!!!
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February 2020 by J Ehmer
Been banking here for years, and now out of the blue, they decide to stop crediting checks immediately and require a business day hold.. RIDICULOUS! It is 2020! Almost every other major bank issues instant credit. Terrible bank, they only look out for themselves.
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December 2019 by Laila Amin
Excellent customer service!!! Staff are very friendly and helpful over the phone and in person. Special thanks to Aron!!!
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November 2019 by Mac Kings
I hate this bank!!!! The atm has stolen money from me 2 times now!!!! I was told try a different machine and if it acts up hit cancel and you will get your money back that's a lie! The machine took $73 from me just yesterday the first time it was $12 I was told I would have a credit for that in my account and I have never gotten one. ( when I learn how to add pictures I will post the slip it printed saying it couldnt give me back my money )
