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March 2024 by Carla L Jackson
Robert is always busy but takes time to answer all questions
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February 2024 by caitlin craver
DO NOT take your vehicle here! My fiancés truck was here for over a month they told us a specific date it would be ready and it was ready another week after. (Had my fiancé not almost lost his job due to not being able to get back out of state with his vehicle the delay would be rolled off the back) the day after we got the truck back transmission was doing the same exact thing as when we dropped it off but we had to get back to work so we had no choice but to go back out of state. We had to take the truck to a shop in the state that we are working in where they informed us the transmission had NOT been rebuilt (which is the service we paid for) just the valve body had been replaced.
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February 2024 by Beverly Brown
Very professional and great service.
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February 2024 by James Keller
After taking my Cadillac XT4 to the dealership, thinking they would be honest with the diagnosis of what was going on with my vehicle, I decided to take it to a Certified Transmission specialist. This, after the dealership claimed that my vehicle was having transmission issues, and they would charge $1100, just to take the transmission down to "look at it!" I figured that a transmission specialist would be able to verify what the dealership claimed was wrong with my vehicle...and I was right!!! Except, there was NOTHING wrong with the transmission! Certified Transmissions live up to their name, not only being qualified, but trustworthy!!!! They did not even charge me for the diagnosis, after not only test driving my vehicle, but taking a careful diagnosis of it, in determining that I actually had an issue totally unrelated to my transmission! The dealership charged nearly $200 just to misdiagnose my vehicle!!! If you want good quality, trustworthy service, take your vehicle to Certified Transmissions!!!!!
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February 2024 by Bryan McMichael
I respect the professionalism. Robert and Wayne the Owner were great and my truck hasn't run this good in very long time. Nobody likes having to replace or rebuild a transmission but if you have to I suggest bringing it here .
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February 2024 by Christopher Malveaux
Hello everyone I want to thank certified transmission Mr Robert them they did a wonderful job my car is running fine they did a excellent job on my transmission and I would continue on doing business with all thank you very much I'm a very very satisfied customer good job guys!!!!
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February 2024 by wense
I'm 74 and define a "Great Business" as a place that is recommended by someone you can trust, that has a good reputation and that works very hard to do all work as perfect as humanly possible. But I've learned that equally important is their service to customers during and especially after their work is performed. As humans WE ALL ARE GOING TO MAKE MISTAKES, there's no exception to this rule. It's the nature of the beast. I was inconvenienced 4 times by this shop and for each issue their owner Wayne and manager Robert always listened, showed me respect and corrected each problem in a timely manner. Not a penny more ever came out of my pocket. Most shops I've dealt with in the past took my money and seemed to have just pushed me aside. These guys are the real deal. You can take that to the bank!Wense Savala
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February 2024 by Randy Irexican
High quality work fair pricing. No complaints at all.
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January 2024 by William Amos
Service and support to get the worst case of transmission rebuilding this company has cost me $3976.00 transmission lasted until the warranty was expired ?
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January 2024 by kenneth howard
They were very professional. And I haven't had any problems with it yet.
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January 2024 by Dollie Cain
I can't say enough about Certified Transmission! These folks just did fix my car they truly cared about me. It took a village, and many played a part especially certified transmission. I can't say enough about Wayne and Robert. They do a great job, and are Gods hand extended. Thank you for helping me.
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January 2024 by Sean Radus
By far the worst repair shop I've ever dealt with ever do not ever take a vehicle here they literally told me take my vehicle off the property and Robert told me they where not fixing there screw up horrible customer service and even worse service they didn't even replace my transmission they charged me 2500 then once they had my vehicle they told me it would be 5000 total to get it back horrible place dont go here so now what mr.Ray? Robert? Now what? Are u going to fix the front seal on our 2018 Camry or do u need to speak to our attorney? It's a good thing I love the spy shop and was able to record the entire interaction with Robert and all of the phone calls that where made all we wanted was our car repaired like we paid for 5000$ and you Robert are a bold face lieing, cheating, scam artist. And Mr. Ray you should be ashamed to have an employee such as him running a shop with such potential your Mr transmission right? Well this man Robert is running your establishment into the ground and screwing anyone and everyone out of whatever he can I mean they never even removed the transmission from our vehicle all it needed was some transmission fluid in the first place and the front seal replaced but Robert charged us 5000 dollars because my girlfriend didn't know anything about mechanics and I was out of town this has cost her her job and all types of setbacks please honor your companys word and fix her vehicle or we will take this issue as far as we need to to compensate for everything this has cost us..
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December 2023 by Rob Thomas
Goodmorning. It's Rob. You did some work on my dad's old durango that i got recently. I just wanted to say thank you again. You guys did an outstanding job and I've been more than pleased with the work. Someone there even fixed my driver's seat and I didn't even ask for that. Been to Arkansas and back to Texas and haven't had a single problem. You guys are great. Thanks again.
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November 2023 by Roland O
AVOID!!!AVOID!!!This owner sent out a tow truck to my residence without my consent after we agreed on a certain date then blames me because I didn’t let his tow truck take my truck. Glad I did not go with this company after all the terrible reviews. Man did I get lucky and not pick this place !!! terrible communication skills.I can only imagine how terrible and shady they seem after this attempt.
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October 2023 by Kenny G
Avoid this place. Charged us 4 thousand to do rebuild on transmission first time we picked it up didn’t make it 40 mile before trans went out got it back to his shop picked up 2nd time didn’t make it 20 miles had to get tow truck take back to his shop which he made us pay for tow. 3rd time we picked it up within first 100 miles had torque shutter and slippage. So we took to another shop who had to do complete rebuild said that they just painted torque n put back in none of clutches were done which they had claimed. Dana is a crook. Avoid like the plaque
