Cricket Wireless Authorized Retailer is highly praised for its exceptional customer service and knowledgeable staff. Customers have reported positive experiences, highlighting the polite and patient assistance provided by team members like Miguel and Leighah. The staff is described as kind, informative, and efficient, handling various issues promptly and professionally. Many reviews note that this location stands out compared to others, which have been criticized for poor service and upselling tactics. Despite some concerns about staffing support during busy times, customers appreciate the hard work and dedication shown by employees, particularly when managing multiple tasks. With a commitment to integrity and customer satisfaction, this location has earned a strong recommendation from its visitors.
I went in to get a phone for my son and Miguel helped me and he was polite, patient and extremely helpful! I appreciate his customer service and kindness and I highly recommend this location and him!! Thank you!
February 2024
Sean was great! Super patient, kind and answered all my questions. 100% satisfied!
February 2024
Very helpful! Time management was much appreciated…. I was helped with 3 different issues and each was taken care of fully (knowledgeable staff with great team work
