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February 2024 by Scott Davidson
They do a good job filling and refilling our prescriptions. Sure there can be a wait, but when is there never a wait at places like this? As one stated before, they work very hard to get people in and out. Sometimes it doesn’t go as smoothly. Either way, this CVS does a good job for the foot traffic they deal with.
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February 2024 by Sherina Miles
Why is the bathroom out of order?
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February 2024 by Debbie Payne
The staff works really hard but they all take a 1 hour lunch break at the same time and that is usually when I need to make a pick up. Kroger does the same thing. Moving to HEB who always has someone on duty. Also after hanging around waiting on lunch time to be over I needed a restroom. I was told it was out of order. I guess people working there have to wait until they get home? Always out of order.
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January 2024 by Misty Ugarte
Come in the morning time. Very, very bad customer service and very, very rude.if I could I would jive them 0 star review. Well, not go back there!!!!!!
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December 2023 by Brandon Gonzales
Employee’s do not look happy especially in the pharmacy area. The bathroom seems to be permanently “out of order” for customers but still operational for employees. You would think being almost in the heart of Tomball that that would be a health code violation. Nonetheless, it shows you what they think of their customers.
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November 2023 by Donna Weisheit
Today, I went to pick up my scripts and was greeted by sweet, kind professional young lady’s. There was no wait time. Since the change over in Pharmacists, things have changed for the better. The neatest thing I saw, was the creativity of this seasons information about vaccines. Magen, one of the pharmacies techs had created the neatest reminder to get your vaccines. When entering the store, there is a walk with each virus’s name, and syringes, decorated with bright colors directing your way to the pharmacy. There’s no way, you can miss this point of sale as a reminder to get your vaccines. For the elderly, it’s a reminder to ask questions on what each vaccine is for. (Example..What is RSV?, as a retired healthcare worker it definitely is a good conversation starter and each vaccine that is needed and due) If you haven’t seen it or had your vaccines go by the store and take a look! I believe, all CVS, should take a lesson from Magen and the Tomball CVS staff and have this design through out there pharmacies and stories. I have been a CVS customer for 40 years. Even before it became CVS. Good job Magen and staff! Keep up the good work to make CVS, 815 West Main Street, Tomball, Texas, to best it can be and more. (See the photo’s uploaded in the photo section)
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November 2023 by Maria Ortega
My favorite store ! Great service checking out on our own !I saved alot money in couponsThe customer service is excellent and friendly .This store have all what I need most of the timesReasonable prices
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October 2023 by Grace Kaylor
I normally never write reviews but the cvs pharmacy has declined horribly. It took a person in front of me 30 minutes to get their prescription and 15 minutes for mine. A man named Leo also gave me his number via my receipt and that was just creepy.
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September 2023 by Julie Needham
The pharmacy has terrible customer service.There are 5 people working, yet no one seems to be in charge. Staff is yelling at eachother, and one of the employees just gave the wrong medicine to the wrong person. It’s a cluster, will definitely be changing pharmacies. Lots of waiting and still don’t have my prescriptions.
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September 2023 by Misty Sissell
I waited on hold for about 20 minutes after the menu options. The person picked up and said hello and then hung up on me. I was not impressed with that. ?
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September 2023 by Ron Taylor
I typically don't waste my time writing negative reviews, but just needed to in this case. I received last minute cancellations of COVID+flu vaccines for my family. When I called pharmacy, I was on hold for 10min then someone picked up and immediately dropped the line. I called back, was on hold for 20min, then gave up. This location is a joke, staff is unfriendly, lazy, and incompetent.
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September 2023 by John Gatewood
This pharmacy is terrible. They don’t honor hours they are supposed to be open. They don’t answer pharmacy phone. CBS as a whole has continued to fall from status. Hello H‑E‑B! Good luck CVS
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April 2023 by Hanna Peterson
Shannon the Pharmacist was so incredibly rude and inappropriate regarding my questions I had about a prescription refill. This pharmacy is also completely unsafe. They handed me the wrong bag of medications that were for a different patient. I was nice and walked inside to return the wrong medications and never complained to anyone about it. I am now regretting that I never reported this incident because this pharmacy has been nothing but trouble and disorganized and rude. I have been a customer here for years but this pharmacy has gone downhill quickly.
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April 2023 by Kevin Warren
March 2nd I had antibiotics filled, 7 pills. Prescription was only supposed to be $12.00 w/ coupon. I was charged $58.00 for 7 pills. I called pharmacy to discuss problem I got hung up on 4 times.Same issue I had to have antibiotics filled again, but this time it was at the 1960 & champions store. $12.00 is what I paid for 7 pills.Whatcha your money and and manners because these people don't care about nothing but trying to get over any way they can on you. Have a watchful mind.
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February 2023 by Theresa C.
CVS usually has what I went in there for. Just don't expect any assistance, including with check-out. There have even been times when I wondered if the store was completely unmanned and just monitored with cameras. Literally. I'd go in, see three other customers, we all check out and bag our own stuff, and in no place in the store did I see an employee. It was eerie. We have had good experience picking up prescriptions from the drive-through.
