Fred Loya Insurance is known for its affordable car and automobile insurance options and excellent customer service. Customers praise the friendly and respectful staff, especially mentioning representatives like Jesus and Claudia, who are patient, helpful, and knowledgeable. Many reviews highlight quick and easy processes, such as changing vehicles or setting up policies, often completed in just minutes. The agents are described as passionate, caring, and committed to finding the best rates and explaining details clearly. Overall, Fred Loya Insurance offers great rates, helpful staff, and a positive experience for drivers seeking reliable auto insurance.
Claudia in the tomball Walmart location was great. Very helpful, knowledgeable, very polite and professional. It took us awhile because of issues with my title and some other stuff how ever she remained polite despite my frustration and she made me feel good about the transaction still.
July 2025
Awesome dipped in sauce service! Jesus is exceptional individual. He's extremely passionate about his work and patient as well! Highly recommend!!
May 2025
Great customer service, very cordial, respectful representative’s waiting to help you with the best quotes and services. Mr. Jesus, you’re so Awesome, 🙏🎉 Great personality very helpful. Thank you