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June 2025 by Kortni Ansong
Great customer service and very organized khalee & ELIZABETH was very knowledgeable and helpful THEY'RE the top reasons for the five stars
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May 2025 by Melissa Seureau
Had an extra hour to shop at The Goodwill in Tomball before showing a few houses. Lots of awesome clothes, picked out 4 professional tops and a ski jacket for my kid. Lots of good selections, name brands too. Sweet employee made sure I knew the color of the day was red and that it was 50% off, thanks Ricky!
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April 2025 by larry capasso
Awesome selection of the stuff we were looking for and the staff is top shelf incredible
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April 2025 by Derle Paxton
No military discount? I asked the girl at the front register if they do a mitary discount...she said no! I was like wow.. just about every goodwill I been to gives one even on a certain day.. a pair of converse all stars didn't have a tag..asked if they can tag it and was told no, they will do it the next day..how hard is it to mark something to be sold right then and there? Goodwill is all for profit now on things that are DONATED!
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March 2025 by Sean Thomas
Supremely helpful and friendly staff
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March 2025 by Micaela
There could be better organization but the staff was friendly and I found some great items.
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February 2025 by Mary Beth Brennan
Juan and Leslie are very good at their job but I could almost say that about everyone at this location. They make me feel so welcomed 💕
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July 2024 by Scott Smith
Why throw away donations, as a VHS collector being told y'all trash VHS and items alike is sad.
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July 2024 by Michelle Masters
Love shopping at this location
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July 2024 by Celine Samaan
- about 4 changing rooms if i remember correctly. didn't have to wait too long to try things on
- large selection to look through
- wasn't able to find anything for myself
- my sister (middle schooler) was able to find a 3 rly nice things for herself (black camo-print biker shorts, baggy grunge t-shirt, short floral dress)
personally i wldn't come here again
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June 2024 by Sarah Wollgast
Well organized I’ll give them that, but none of that matters when almost everything is double the price of what it should be lol blankets priced at $30 used t-shirts $7 old pic frames or wall art $10…..you can get stuff brand new for these prices it’s not worth the trip! They get this stuff for free!!! It’s donated!! Better off going to TJ-max!! This is why I go thrifting in small towns $3 t-shirts $5 blankets $2 picture frames.
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June 2024 by Joe Massie
Drove in about 25 miles to this Goodwill as the first Goodwill I drove to in Cypress was..."full." First for me on that one, but I understood.
Tomball
People in the store were nice as I asked where to donate. Next door ok. I had an antique table to drop off and they would not take it. I have never heard of the concept of the Goodwill not accepting anything. Sighting it was a little rough on top and dinged up....please sell it for $10. Someone is bound to take it. Anywho I did not know Goodwill will was all about the sale ability on items. If they don't like it or cannot sell it throw it away. Not at this one. They are charity, but only bring your best stuff...lame. (This was my interpretation) Charity-wise they could have helped me and just taken it, instead of me wasting gas.
Long story longer drove to the Louetta Goodwill and they gladly took it proving my point about the Tomball Goodwill. Please do better.
Honestly I think the dude was just lazy and didn't want to lift it. As stupid as that sounds I prefer to know that than the latter (un-charitable just bc).
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June 2024 by Tyler
Me and wife use to go everyday but they got new employees that buy all the name brand bags and jewlery and stuff for them selfs.the only reason I know that is they couldn't have said it louder while I was in the first isle looking at shoes while the three employees where laughing about it ..it upset me and I left instantly cause they have been putting out broken knick knacks and stuff that belongs in the trash...also over pricing.
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May 2024 by C. Loft
I have been taking my donations here for over 25 years. I'm really sad to see such negative reviews about the markups, ESPECIALLY the ones where the prices were changed AT THE REGISTER! ?
When I donate things, I do so hoping that they can make a difference the lives of those on a budget, or in need.
I AM NOT MAKING A DIFFERENCE BY giving you items for free, so that you turn around and charge people an arm and a leg for them.
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April 2024 by Hannah B
This store was one of the worst I’ve ever been in! The prices are ridiculous, it smells of cheap items and it seems the managers care less about their customer service by the way they speak to their employees. I will not be back EVER!!!!
