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August 2023 by Elizabeth Wessel
Excellent service and the staff are great. They know us by name and always address us correctly. We very seldom have to wait.
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July 2023 by Diana S.
Customer service has really gone downhill in the last few years since I've lived here. The lines are as bad as Walmart where it will be after work grocery store rush, and two lines will be open and they'll be stacked eight people deep. They really need to up their game to complete.
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June 2023 by Jamieleigh W.
We are staying in a camper van in the area and needed some essentials and boy was this grocery store the right pick! So much variety and we nabbed a little of everything. Super fresh produce and friendly service.
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May 2023 by Alexis N.
I arrived at 10:55. I understand they close at 11 & the workers want to leave. But those 5 minutes can make a difference to someone.
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February 2023 by Victor V.
Even though I'm closer to another Kroger I prefer shopping at the Tomball location friendly staff and love the coffee shop. Every visit has been a good experience.
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December 2022 by Alex Blaise
The Staff is always very friendly and efficient. Sometimes I have to wait but never more than 15 minutes. If they don't have my medication they try to get it as soon as possible.
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October 2022 by Joe Sykora
Great service!!! Each staff member has always been extremely nice. While the drive thru can be slow many times it is the people in front of you lacking the payment method or other convenient information for their prescription pick up.
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June 2022 by Monica I.
They always have my prescription ready. They are very willing to help get my prescription transferred over to them when I need them to. The staff is polite. Depending on the how many cars they have to assist in the drive thru, the wait can vary; the longest I’ve had to wait was 30 mins in the drive thru. They have better pricing on medication and better customer service.
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June 2022 by Diana Elsby
I save quite a bit of money with the Krogers savings club but they are really slow getting my meds filled. Sometimes it takes days. My son goes to Walmart and his meds are ready within an hour and I usually have to wait until the next day. I think they need more help at this location.
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May 2022 by Scott Blanchette
They are the worst pharmacy on the planet and they have attitude. My doctor sent in my prescription and told me to tell kroger if they have a problem getting my prescription to have Kroger call them. They quote told me we don't call doctors. In my opinion they are not professional and refuse to work for the customer. I told them I guess I will have to find me another pharmacy then they hung up on me while I was still talking to them. I will take my prescription and all my business to HEB. Done with Kroger! I would've given zero stars but it wouldn't let me. Two thumbs down ? ?
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February 2022 by Jenny Lee
Everyone here in the pharmacy seems pretty nice. But I am concerned that the mixture of the shingles vaccine is tainted …? I’m not finding where people are having such dramatic reactions and since it is a vaccine that must be mixed by the pharmacist I’m concerned of they know what they are doing… I have no reactions to the Covid vaccinations but for some reason the shingles vaccination put me in bed for two days with massive horrible headaches body aches, pins and needles feeling all over…sick like I have not had in over 15 years…. There’s something seriously wrong with this vaccine or there’s something seriously wrong with the way it’s mixedConcerning
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February 2022 by LS L
I used to fill several prescriptions here every month because I raise dogs and do animal rescue. So sorry Mary is no longer at this location she was very nice and ran a tight ship and her staff were great but things have changed since Mary left. Michael was the pharmacist that too over and he was good but he isn't there anymore it's obvious there are big problems now. The pharmacist now is named Grace and she is awful. They used to be so nice when Mary was in charge. Mary where are you?
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December 2021 by Matthew Ashmore
Pick a different pharmacy near by
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December 2021 by Amanda Ashmore
This place is a joke. I wait 45 minutes to an hour every single time I’m in the drive thru. If someone needs to do something extra, they should be made to come inside. Secondly, my script is never ready when it says it’s ready. They are always running around looking for prescriptions which is annoying. I’m not blaming the ppl that work there but this is a management problem. Step it up a bit. Coach and train better.
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December 2021 by Pierre Leath
I was highly embarrassed today after the Pharmacy had received my prescription for a refill the Pharmacist called my Doctor to verify the codes needed to get the medication that I had just gotten from them last monthOnly to be told by the pharmacist that she didn’t feel comfortable… whaaat! I’m almost 60 disabled with severe back pain .. where is the help