Kroger Marketplace is described as a beautiful, neat, clean, and very well-organized store in a beautiful area, offering thousands of quality food and household products. Many reviews highlight that the staff is very friendly, helpful, and kind, with specific praise for an awesome orange juice man. However, significant criticisms are noted. The shopping carts are consistently reported as awful, with difficulty finding a decent one. A major remodel made the store impossible to navigate for some, and operational issues like closed checkouts and a closed main entrance during peak times have led to long lines at self-checkout. While some customers are loyal, others have been driven to shop at competitors.
Just wanted to give a shout out to Kroger’s staff and Starbucks employees. They have been huge since Beryl came through with no home electricity I have been able to work from here with no issues. Thanks for the much appreciated hospitality.
July 2024
The orange juice man is awesome what a way to brighten the day, I travel out of my way to go to this Kroger because the staff is very friendly and helpful The store is always well organized and clean.
July 2024
Beautiful store in a beautiful area. That's why I don't understand why the shopping carts are so awful. At most stores, if I find a dud, I can just move it out of the way to get a decent one. If there's a good shopping cart here, I have yet to find it.
