-
July 2024 by misty Lenz
Could not find anyone to help find a tool I was looking for . Self check out works perfectly. Lol
-
July 2024 by steve smith
I shop at Lowe’s because I have a 5% off credit card.
They move things around so the app will take you to the wrong location in the store. Even the people that work there can’t find things.
-
July 2024 by Giselle Siller
I have been trying to get in contact with Mark Mason about a return since the store changed their store policy on returns. I don’t have any resolution as of this review.
-
July 2024 by Mauro Medina
Bought a generator from this location because of the power outage from hurricane Beryl. I wanted to purchase a bigger one but the biggest they had was a 7500. Now given the emergency of the situation I had to buy it and use it. Now a week later I tried exchanging it for a bigger one but I was told by the manager that he couldn’t do it. I understand if I wanted a refund but I just wanted a bigger one to be better prepared for next time. Lows has lost by business.
-
July 2024 by William Reyes
Jonathan, the manager, was excellent. He went above and beyond to assist me. Unfortunately, I was unable to make a purchase online due to an error. He ensured that I was well taken care of with a positive attitude. I was in need of a credit increase and he guided me through the process and provided me with the phone number. Everything went as smoothly as he described, and I was able to purchase the generator I wanted without missing out on the special offer.
-
July 2024 by Bill Essner
Needed a generator and AC unit for the house before the storm’s came today. The employee really helped me a lot and gave me some great advice on a generator. His name was Bobby and he was so helpful in helping me pick out and load the generator and AC unit. Thanks Lowe’s for hiring people that care!
-
July 2024 by Valeria Freeze
I like this store its right of the 249, typical Lowes, good assortment.
-
July 2024 by Jennifer
Very nice employees. A little short on flowering plants. Prices on plants are still high since Covid.
-
July 2024 by Taylor Melton
During the power outage in May, my 5 month old baby and I were at Lowe’s as soon as it opened looking for a generator to turn on our fridges to save food/milk for my baby that I was in a panic about. Trevor Stainaker saved our day! He could tell I was in a panic carrying my baby around and stopped what he was doing to help. He
went above and beyond making sure we left with a generator, and helped get it delivered to my house where Steve then helped me set it up. The gratitude from both people is something that makes those scary situations a little less scary. Thank you Trevor, and Steve!
-
July 2024 by Reyna Velazquez
Slow service no friendly at all we have same trouble in different locations is about costumer service
-
July 2024 by Andy TPDF
Always well stocked and nice people working there
-
July 2024 by denise holmes
Nobody on the floor so.i could ask questions
-
July 2024 by Misty Johnson
I am pissed! I slipped and fell on a spill at Lowe’s tonight, I told 4 different employees and they looked at me like I was stupid. I just wanted it cleaned up so no one else fell. Not one of them asked me if I was ok, then I asked if I could have a paper towel to wipe whatever I fell in off my knee and they wouldn’t even give me that. Usually the employees are kind but not tonight they were rude as hell.
-
July 2024 by Texas Broker
Make sure to ask for Jimmy if you need to get something cleared up.
-
May 2024 by Samuel Graham
The sales staff helped setting me up with a generator & small room HVAC unit while the electrical tower fiasco gets resolved in the Houston area. They also set me up with a consultant to discuss whole house generator options. I left very pleased.
