Parkway Family offers a positive and caring car buying experience for its customers. Many reviewers highlight the helpfulness and genuine care of the staff, especially sales associates like Mr. Harvey, David Trammell, and Clinton Chandler, who listen carefully to customer needs and treat buyers like family. Customers appreciate the honesty, knowledge, and personalized attention these staff members provide, making the process smooth and enjoyable. The dealership’s general manager and finance team are also praised for their professionalism and helpfulness. One staff member, Ms. Patricia, stands out for going above and beyond, assisting customers with a friendly attitude despite the busy environment and earning high praise for her exceptional customer service. Out-of-town visitors and first-time buyers report being impressed by the fast, helpful, and courteous service, which made their experience memorable. Overall, Parkway Family is known for its caring staff, honest advice, and making customers feel valued. Many customers express their willingness to return for future vehicle purchases and recommend the dealership to others, especially praising staff members who demonstrate genuine concern and professionalism.
It was amazing getting my first truck it was literally what I wanted, thanks to chase amazing people there for you and make you feel at home as well love the new truck I got
September 2022
My husband and I had an amazing car buying experience with sales associate David Trammell. David was so gracious and listened to our needs and we purchased our vehicle on the spot! The dealership GM Andrew was awesome too! This is how car buying should be!!! Finance department was fantastic too!
April 2022
Jeremi was amazing, he made car shopping super easy. Go see him today.
