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December 2023 by Agustin Gonzalez
Shawnee N Hudson is best employees for Woodforest
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May 2022 by Mike OBrien
The branch manager Mr. Durate was excellent. He accomplished in getting my account re-,opened and the funds deposited and available. I highly recommend this branch for their customer service and professionalism.
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May 2021 by Billy Forester
I deposited my 5k check at the drive up on April 2 and it can’t be found. Impossibly terrible outcome.
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October 2020 by Jake Delahunt
I recently moved to Creekside Park and wanted a closer bank. The bank manager that set my account up last year was extremely courteous and professional. I normally only deposit checks with the teller but last week I had a fraudulent charge on my account and went inside. The customer service was deplorable. An older blonde woman was very unprofessional. I explained I’ve never been in this situation and wanted to know what steps to take. She refused to answer questions asked to her and just kept stating just check your account everyday to see if the monies are back. Another teller (male) jumped in and explained how things work and what forms I needed to fill out. Thank god he was there.
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April 2020 by arlyn rodriguez
Woodforest bank at wallmart should review Ms. Jenifer Rodriguez's professional profile as well as her levels of education and customer service tools. It was absolutely disrespectful, rude, offensive, and I was teased when I turned my back. It’s a shame that they lower the quality of their employees with this woman without education and without professional class.
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December 2019 by Keith Brubeck
Need a response for someone high up in this Bank. Very rude service. I walked into this Bank looking for change with a female teller. She looked at me with a scowl . The guy working next to her said he had some change to give me. She then interrupted and asked if I had a bank account there. When I said no not yet. She sarcastically said well we can't help you then. It felt like I was being profiled by her. Which was very unprofessional. What happened after that I need to talk to somebody with authority at this Bank. Y'all wait for the response and see if this bank is going to cooperate.
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August 2019 by Myra Garcia
The new manager Maria is great! Has been very helpful with my business account
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January 2019 by Shawn Miller
This is one of the friendliest banks I've been too. They always greet you with a smile.
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January 2019 by John Kelver
Excellent service from the manager Maria
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December 2018 by Iliana Garcia
Worst customer service! They never greet you and they always seem to look like they're having a bad day. Oh and might I add the drive thru atm, seems to always be out of order...
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October 2018 by Jay LaCombe
Worst customer service I've ever experienced. Don't bank here they're a complete joke. No “real manger†on site so the employees just run amuck. The monkeys have the keys to zoo.
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February 2017 by Jay Alberto
WORST BRANCH EVER. We like Wood Forest bank but thanks to three persons in this specific location, we are reconsidering coming back to it. They lack customer service skills and knowledge
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October 2016 by Belief Martial Arts
By far the worst customer service of all of the Wood Forests...hands down.
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March 2016 by Draven Shean
One of the best banks ever, and especially one if the nicest branches. Professional & helpful, they have a wonderfuk team out together who always helps me with my financial tasks and are extremely nice while doing it. Plus free candy haha!
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February 2015 by Dustin Crowder
The bank itself is beautiful and almost brank new. The area tends to be super busy at night because of the growth in the area, so traffic may make it hard to get on the main road.
